David Stokes, MSM

Experienced Sales Enablement Leader

Cincinnati, OH • 513-***-****

ad3r9c@r.postjobfree.com

www.linkedin.com/in/david-stokes-msm-2635787

PROFILE

Highly accomplished corporate training leader with an extensive track record of success creating and delivering the training and support empowering the growth and success of diverse workforces. Adept at partnering with leaders across all areas and levels to assess training needs and create unified approaches to achieve organizational goals. Exceptional problem solver: able to leverage a wealth of insights in training best practices to develop solutions and programs addressing key organizational challenges, increasing workforce capabilities and engagement.

Excel at building, training, and optimizing the performance of high-functioning program/project teams. Focused on creating cultures that champion diversity, equity, & inclusion, professional development, and collaboration as keys to achieving sustained excellence.

CORE STRENGTHS

Senior-Level Leadership

Sales & Business Development

B2B & B2C Sales Enablement

Sales Enablement Management

Negotiation & Persuasion

Client Relationships & Success

Strategic Planning & Analysis

Corporate Training Management

Continuous Improvement

Project & Program Management

Team Building & Leadership

Emotional Intelligence

Diversity, Equity, & Inclusion

Staff Training & Development

Employee Engagement

Cross-Functional Collaboration

Creative Problem Solving

PROFESSIONAL EXPERIENCE

LIVEVOX 2021 –2024

Sales Enablement Manager, Continuous Enablement, 2021 – 2024

Black in Technology COI Co-Founder/Team Co-Chair, 2022 – 2024

Played a key role in providing members of the sales organization with the information, training, tools, and support maximizing each team members customer relationship building capabilities and sales wins.

Analyzed learning paths, content, and curriculum to continue improving the continuing education strategy and resources.

Created new programs enabling the organization to remain in step with best practices, delivering world class training and support.

Designed/led a weekly Continuous Enablement training program, that directly resulted in the organization achieving a 92% NPS.

Established and facilitated a best-in-class Partner Channel training sales certification program.

Launched and oversaw strong new hire onboarding product training program, a key component in the success of new hires.

Co-designed the curriculum for the “Selling the LiveVox Way” enablement program, codifying the organization’s sales philosophy and methodology.

Co-founded the Black in Technology COI group, a DE&I community of interest and led the team as Co-Chair since inception.

Orchestrated a series projects promoting DE&I awareness, which included creating a Juneteenth Recognition program, Black History Month Celebration, and Mental Health Awareness event.

UNIVERSITY OF CINCINNATI 2014 – 2023

Adjunct Faculty

Acted as a key educational resource for undergraduate students at the University of Cincinnati, teaching corporate Human Resources-related courses.

Crafted the curriculum and content for the Corporate Training and Development course, among other courses.

DUBOIS CHEMICALS, INC. 2018 – 2021

Corporate Training Manager

Continued to assess organizational capabilities and identify training needs to create/deliver specialized training materials and programs maximizing the capabilities and performance of the 300-member workforce, which included Sales Reps, Account Executives, Account Managers, Channel Partners, and others.

Created, launched, and led a New Hire Onboarding bootcamp that was run each quarter.

Spearheaded the enterprise Microsoft Dynamics rollout providing an invaluable CRM system utilized by resources across Sales, Marketing, Customer Service, and Product Development, among other areas.

Devised and project managed the rollout of a customer-centric sales methodology that significantly improve sales performance.

LEXIS NEXIS 2017 – 2018

Research Training/Consultant

Managed a portfolio of assigned large legal firms, providing on-demand training and support for each account’s users on best practices for utilizing Lexis Nexis legal research application and best legal research practices.

Designed and implemented a highly effective Twitter Marketing Outreach program.

QUEST DIAGNOSTICS

National Training Manager 2007 – 2014

Integration Project Manager 2014 - 2016

Created the roadmaps for, managed, and delivered a constantly evolving portfolio of application interface connectivity programs/projects, while acting as the National Training Manager assuming full ownership of all training programs.

Architected and oversaw an Internal Trainer Certification program, ensuring all Trainers were properly accredited and employed best practices to maximize training delivery.

Established and facilitated a New Hire Onboarding program, equipping Technical Sales Reps with the tools and resources to hit the ground running and excel.

Hosted the Annual Sales Kickoff Meeting, including creating the agenda, budget, and training curriculum for the major event.

Designed and executed a field coaching program for EHR technical and diagnostic testing sales reps.

Directed a national training program for all Diagnostic Sales Reps.

Co-developed and led a Technical Product Training Certification program.

Selected as a Presidents Club Honoree.

ADDITIONAL EXPERIENCE

Training Consultant, Spring Grove Inc. (2006-2007)

Designed and implemented a new sales onboarding and continuous enablement program, including Salesforce CRM training.

Technical/Sales Training Team Lead, National City Mortgage Corporation (2001-2006)

Optimized the performance of a seven-member Training & Development team supporting over 3,500 end users in 18 regions across the United States.

EDUCATION

Master of Science in Management

Indiana Wesleyan University

Bachelor of Science in Business Administration & Management

Cincinnati Christian University

TECHNICAL SKILLS

Microsoft Office Suite, Adobe Creative Suite, Salesforce, Microsoft Dynamics, Microsoft PowerBI, Highspot, 6sense, Captiva, ZoomInfo, LinkedIn Sales Navigator, Zoom, Teams, Webex, Airtable

Contact this candidate