Jennifer Lewis

Greater Boston/Worcester, MA 413-***-**** ad3r7w@r.postjobfree.com

CORE COMPETENCIES

Multi-Asset & Multi-Manager Investment

Products

New Investment Product Launches

Shareholder Reporting (US GAAP)

Regulatory Reporting (SEC/DOL/IRS)

Relationship Management

Strategic Alliances & Partnerships

Risk Management & Governance

People Management

Team Leadership

PROFESSIONAL EXPERIENCE

MERCER INVESTMENTS, LLC (formerly Mercer Investment Management, Inc.) Client Services Manager - MercerWise 401(k) Defined Contributions Plan 2020– 2022

Point of escalation for 401(k) client relationships relating to day-to-day operational plan administration issues with their employees’ defined contribution (DC) retirement investment accounts

Lead monthly touch point meetings with clients to discuss any open plan administration items and/or any upcoming changes that would impact their 401(k) plan design or employee eligibility requirements

Closely track and close out open items with clients and internal teams on a timely basis

Coordinate meetings with clients and their legal teams to discuss any 401(k) legal/compliance issues as they arise with various internal Mercer colleagues (consultants, operations managers, compliance and legal teams)

Participate in new 401(k) client plans onboarding meetings, working closely with the internal Mercer implementation managers to ensure a smooth transition from start to “go-live” status

Participate in semi-annual investment and plan administration reviews for clients’ 401(k) plan assets as fiduciary to the plans

Act as a liaison between the clients and operations team to ensure DOL/IRS regulatory compliance filings are completed accurately and timely throughout the plan year

Work closely with clients and operations team for mergers or acquisitions of companies and their employees and related retirement accounts to ensure smooth transitions

Participate in the facilitation and follow up of clients’ annual 401(k) plans’ audits and Form 5500 filings with the operations team and audit firm(s)

Principal, Operations - Fund Administration 2017– 2020

Oversight of fund administration, tax services and financial reporting prepared by third party service providers to the Mercer sponsored mutual funds and collective investment trusts

Ensured Mercer board materials prepared by third party service providers completed timely and accurately

Ensured required SEC and regulatory filings for the mutual funds completed timely and accurately

Coordinated and facilitated quarterly Treasurer Certification and Disclosures, Controls & Procedures meetings for mutual funds

Engaged with audit firms to ensure successful completion of Mercer mutual fund annual audits and collective investment trusts

Participated in internal and client/third party operational meetings for new funds and collective investment trusts launches

Provided support and insight to clients’ retirement plan auditors related to their investments in Mercer mutual funds and collective investment trusts

Oversight of DOL/IRS Form 5500 filings prepared by external audit firm for the Mercer collective investment trusts

Senior Associate, Operations – Fund Administration 2015 – 2017 STATE STREET CORPORATION

Vice President, US Mutual Funds - Fund Administration 2010 – 2014

Provided oversight of overall service deliverables on US mutual fund client relationships

Oversight of teams that provided semi-annual and annual shareholder reports, quarterly Form N-Q filings and investment compliance reporting

Managed teams that prepared client specific board materials, full expense budgeting and administration, fund performance and income distributions (including cap gains distributions annually)

Coordinated with client auditors to ensure annual audit and financial statements were completed timely and accurately

Maintained successful service levels and working relationships with multi-national clients

Provided monthly metrics for senior management reporting for profitability and resource utilization and allocations by client for budgeting purposes

Assistant Vice President, Fund Administration 2003 – 2010 EDUCATION

Bachelor of Science in Business Administration (BSBA), Accounting Concentration Western New England University

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