AMAYRANI CHAMORRO ROSAS

672-***-****

ad3r7u@r.postjobfree.com

**** ******* **, *********, *** 4M1

PROFESSIONAL SUMMARY

I have developed my experience in the banking and insurance sector for more than 9 years, where I have perfected my skills of adaptability to current changes, specific orientation to customer needs and interpersonal communication.

Focused on customer service, sales, strategic planning, financial analysis and financial product consulting. My strength of communication, my character and my enthusiasm for helping people have given me excellent problem solving skills. I am willing to contribute to the growth of any company by contributing my knowledge, skills and abilities to achieve profitability, maximizing time and reducing costs

WORK EXPERIENCE

Post Constrution cleaner Jan 2024 - Present

Quetzal Cleaning Services • Canada, British Columbia

Operate industrial vacuum cleaners to remove scraps, dirt, heavy debris and other refuse, Wash windows, interior walls and ceilings, Sweep, mop, scrub and wax hallways, floors and stairs, Clean and disinfect washrooms and fixtures, Sweep, mop, wash, wax and polish floors, Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture, Clean, disinfect and polish kitchen and bathroom fixtures and appliances

INSURANCE AGENT Sep 2019 - Present

SEGUROS MONTERREY NEW YORK LIFE • MEXICO CITY, Mexico

Sell automobile, fire, health, life, property, marine, aircraft and other types of insurance to clients. Establish client insurance coverage, calculate premiums and establish method of payment. Provide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other policy features. Ensure appropriate forms, medical examinations and other policy requirements are completed. Monitor insurance claims and respond to clients’ enquiries. Identify and solicit potential clientele.

RESTAURANT COUNTER ATTENDANT Feb 2018 - Feb 2019

SSP GROUP • NICE, France

Take customers’ orders. Use equipment to prepare hot beverages such as coffee and tea specialties. Serve customers at counters or buffet tables. Stock refrigerators and salad bars and keep records of the quantities of food usedMay receive payment for food items purchased. Wash work tables, cupboards and appliances. Remove trash and clean kitchen garbage containers. Unpack and store supplies in refrigerators, cupboards and other storage areas. Sweep and mop floors, and perform other duties to assist cook and kitchen staff. Clear and clean tables and trays in eating establishments. Replenish condiments and other supplies at tables and in serving areas. Remove dishes before and after courses. Wash dishes, glassware, flatware, pots and pans using dishwasher or by handPlace dishes in storage area.

PERSONAL BANKER Sep 2012 - Sep 2017

BANCO SANTANDER MEXICO • BOCA DEL RIO, Mexico

Open new personal and non-personal accounts, and provide access to automated banking machine, telephone banking and online banking services. Interview applicants for personal, mortgage, student and business loans. Promote the sale of deposit, investment, credit and loan products and services. Assist clients by proposing solutions to address financial objectives such as business expansion, debt management, investment and other financial goals. Research and evaluate loan applicant’s financial status, references, credit and ability to repay the loan. Complete credit and loan documentation. Submit credit and loan applications to branch or credit manager with recommendations for approval or rejection; or approve or reject applications within authorized limits ensuring that credit standards of the institution are respected. Prepare statements on delinquent accounts and forward irreconcilable accounts for collector action. Review and update credit and loan files

EDUCATION

BUSINESS AND CLIENT RELATIONS Feb 2024 - Mar 2025

IH CARRER COLLEGE • Vancouver, British Columbia

Master of Business Administration Jul 2014 - Jul 2016

TEC MILENIO • VERACRUZ, Mexico

MBAField Of Study: Finance

Bachelor of Engineering Aug 2007 - Aug 2011

INSTITUTO TECNOLOGICO DE VERACRUZ • VERACRUZ, Mexico

Field Of Study: Industrial EngineerSpecialized in quality and production

SKILLS

Skill & Endorsements : Listen to customer needs, Strategy Planning, Customer serviceInterpersonal skills: Team Work, Team leadership, Sellers Other skills: Working with targets, Proactivity, Working under pressure, Bargaining power, Using Word, Excel, Power Point

PROFESSIONAL CREDENTIALS

•REGISTERED INSURANCE AGENT

VOLUNTEER WORK

ENGLISH TEACHER Jan 2019 - Jan 2019

Hoa Nguyen School • HANOI

English Teacher for kids. Basic Level

LANGUAGES

Spanish - Native English - Fluent French - Intermediate

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