Cindy Ryan

**** *********** ******** ** ***** * ad3r6k@r.postjobfree.com * 818-***-****

Residential & Commercial Remodeling * Business Growth Lean Principles * Conflict Resolution * B2B & B2C Sales Leader * In-home & Phone Sales Closer * Auto Sales * People Development * Digital Marketing * Payroll * F&I Automotive * Fixed Operations Director * Hospitality * Cross and Multi-Functional Leader Summary

Focused & Highly Motivated Director/GM/GSM. Well-rounded in business growth, analytics, and processes, HR, Talent & Development Purchasing & Procurement, Sales Growth & Operational support of Sales, Business & Relationship growth, P&L of 30+ units more than 500 million in revenue, B2B & B2C Highlights

GSM & F&I Manager at highest volume Sprinter store. Successfully ran 7 locations & Area managed 30+ locations in hardest areas of the Western Division, opening 15 locations and 2 districts while double digit comping in key categories Western Division Award winner for leadership, audit scores, sales & engagement. Highest penetration of CPG sales and inventory turns. Launched Multi-state DOT review as well as installation processes in flooring, cabinets, countertops, electrical and plumbing in new home and commercial applications. Created and launched an internship program for trades to grow installations of residential & commercial construction. Taught one-call close selling methods in home and phone with highest close rates for four companies. Core Competencies

Maximizing sales * Managing Multiple Teams * Strategic Planning & Implementation * Sales Strategies * Financial Statement Review * Driving Margin *Business Controls & Process Development * 30/60/90 Smart Goals

*Forecasts * Communication * Engagement & Moral * Controllable Expenses *OSHA regulations *Employee Growth & Development *FP&A *ROI *KPI *Lean Processes * Hospitality *Digital Marketing * People Leader * Proficient Communication * *Positive Can-do Approach * Winners Mindset Mercedes-Benz Commercial Vans Fixed Operations Director, General Sales Manager & Finance Manager 2020- Current

Fleet Operations & General Sales Manager

Drive Commercial Business

CDK, E-Leads, Provision, Dealer Track & MyKarma, Max Digital, Reynolds, and Paylocity Drive commercial sales and improve processes and CSR scores Desk deals and maximize profits

Get deals funded and complete F&I contracts while complying with state laws Ensure CIT is worked daily

Train staff on Hospitality & Sales Closing

Highest volume commercial van dealership 3 years

Drive CV Fixed Operations, GP, Retention, Growth, and GP Reborn Cabinets Senior Director of Sales Operations 2019-2020 Temporary role to get sales and operations ready for expansion of categories and company initiatives Launched Salesforce successfully for company

Created SOP for sales, operations and receiving processes Implemented sales training and accountability for 200 Reps Launched program to reduce holds, lower cancels and improve close rates Craig Reality Group (Retail, Construction, Property Management) Senior Director of Operations 2018-2019 Overall management of center operations, people development and talent retention Production management of supplies and Construction materials Property & construction management, vendor management of all repairs, maintenance, PM’s RDS (New Home Remodel) Director of Operations 2016-2018 Analyze Operations and install pricing, Business and Financial Analytics, Regulations & Compliance processes, Develop Strategies for Sales, Profit, Safety and Business Growth with next day countertop, painting and cabinet installs Safety, OSHA Compliance Management, Equipment Procurement & Asset Protection, Procedure Refinement & Effectiveness, production management of supplies pre and post installation checklists and cost reduction Develop Company leaders, Strategic Planning, Bid Analysis, Construction & Project Management, Allocation of Resources, Review Customer & Labor Relations Managers, Oversee Purchasing Agents & Set Annual Budgets, Branch Manager Support & Development, Safety Leader, HR, Payroll and AP Directors Liaison Company KPI Evaluation, ROI of Contracts, Account Growth, Branch Efficiency and People Productivity Lowe’s Home Improvement General Store Manager 2003-2016 GM of the year award of excellence nominee

Managed 7 Locations in challenging markets producing great KPI’s DOT, OSHA, SOX, Green Business, Recycle & Technology Liaison Budget, Financial, Forecasting, Lean processes, Business Development, Inventory, Process Improvement & People Development, Sales, Brand & Merchandising implementation management of 40-103 Million in various locations, Assigned and Excelled in most challenging locations in the company, Sounding Board - Entire Company Representative for Employee Development, Implementation, Technology, Business strategy & CPG Growth Lowe’s Home Improvement District Sales, Operations & Training Manager 2005-2009 Trained 1000+ new associates policies, safety, hazmat, OSHA, operations, DOT regulations, Government compliance, opened numerous new stores (construction walks, code requirements, operational set up, procurement, vendor management, training, and development). Grew Margin, Sales, Payroll, Growth driving over 200 million annually in revenue, Achieved highest CPG growth in the company. Managed Fixed Operations, Fleet Operations and P&L for 15 locations.