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Administrative Assistant Customer Service

Location:
Lake Jackson, TX
Salary:
$18/hour
Posted:
February 20, 2024

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Resume:

DEBRA DODDS

Freeport, Texas

979-***-**** or 979-***-****

ad3r6g@r.postjobfree.com

QUALIFICATIONS SUMMARY

Motivated and experienced office professional seeking to re-enter the workforce after taking several years off to care for an ill spouse. Proficient in office management while providing administrative support. Well-versed with office software including Microsoft Office. Proven track record of delivering excellent customer support. Dependable and quick-learning team player with effective communication and organization skills. Strong ability to work effectively independently and proven ability to manage multiple tasks efficiently while maintaining accuracy and meeting tight deadlines.

SKILLS INCLUDE

●Superior interpersonal and customer service skills

●Possess excellent organizational and communication skills

●Advanced skills in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

●Proficient in navigating Quickbooks

●Excellent time management skills and the ability to prioritize work

●Attention to detail and problem solving skills

●Strong organizational skills with the ability to multitask

●Knowledge of office management systems and procedures

●Ability to manage switchboard with enthusiasm and confidence

●Payroll management and account reconciliation skills

●Ability to manage office functions and direct administrative personnel to meet the needs of executives

EDUCATION

COLORADO TECHNICAL UNIVERSITY, COLORADO

●Master of Science in Project Management, 2019

●Master of Science in Accounting, 2016

●Master of Business Administration with an emphasis in Accounting, 2015

●Bachelor of Science in Accounting, 2009

WORK EXPERIENCE

GW SCIENTIFIC, FAIRBANKS, AK

Administrative Assistant/Bookkeeper, August 2013-November 2015

●Assisted with budgeting and financial management to keep the office operating within budget.

●Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

●Utilized office management software to record and track customer information.

NORTHERN INDUSTRIAL SERVICES, FAIRBANKS, AK

Administrative Assistant, January 2007-October 2007

●Provided front-desk coverage by managing a busy, multi line phone system, greeted guests as they entered the office, managed incoming/outgoing mail and shipments, and maintained an organized, clean office environment.

●Provided administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes.

●Planned, organized, and scheduled company meetings in the office, off-site, and via videoconference.

NORTHERN MECHANICAL SERVICES, FAIRBANKS, AK

Bookkeeper/Office Manager, October 2003-December 2006

●Maintained filing system, contacted database, employee list, and inventory.

●Ordered and oversaw office supplies and food deliveries for group meetings.

●Prepared communications, such as memos, emails, invoices, reports and other correspondence.



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