KARINE CAUJOLLE

PROFILE

With more than ** years of

experience as admin, I am a person

with excellence, autonomous,

proactive, with attitude and aptitude.

I am also flexible, steadfast, organized

and professional. Qualified both to

support the management

department and to negotiate and

serve clients with kindness. Resident in

Mallorca, single, without children,

available to travel. My goal is to grow

up professionally and combine my

knowledge with dynamic and

constantly growing companies.

CONTACT

+34-664-**-**-**

ad3r6a@r.postjobfree.com

BIRTH DATE

30/10/1972

LANGUAGES

French - Nativo

English- Fluente hablado escrito

Spanish - Fluente hablado escrito

German – nociones básico

KNOWLEDGES/SKILLS

Verbal/non-verbal communication,

Emotional intelligence,

Negotiation skills & contracts

Maximize benefits

Results oriented

Coordination and management

capacity,

Ability to resolve incidents

Discretion, confidentiality

Microsoft office, Outlook,

Excel, Word, Power Point, Salesforce,

Atlas

HOBBIES

Photography

Crossfit

Travels

Reading

EDUCATION

2021 - Sports Nutrition Course – Nutritrain Academy - Online 2020 - Medical and Pharmacist Visiting Title - Euroinnova - Spain 1994 - Medical and Pharmacist Visiting Title - Université Paul Sabatier II - France

1993 - Bachelor’s Degree A2 - Lycée de Pamiers - France EXPERIENCE

Enero 2023 – Actual: HOTELBEDS – Client Operations executive Customer services tasks

-Attend calls

-Resolved requests, issues, complaints

-Maintain good client relationship

-Achieved goals

-Hotel support

2016 – 2022: GENERAL EUROPEAN CONSULTING – Administrative Timeshare company, dedicated to the British and French market

- Negotiation and closing contract with the hotel group

- Strategic plans and marketing

- Monitoring contracts and commercial operations

- Coordinating management agendas, travel tickets, etc..

- Planning meetings and events for managers and employees

- Processing of documents and internal communications

- Customer portfolio database management

- Customer service, follow-up and ensure customer satisfaction

- Gestion of reservs

- Payment processing and default management

- Use of OneDrive, Dropbox, Microsoft office

- Management of office tools, various reports

- Organize, plan work schedule and employee vacations 2008 – 2016: SELF EMPLOYED CLOTHING BUSINESS, 2 shops Retail direct sales

- Wholesale purchases abroad and in Spain

- Stock and warehouse management

- Internal organization, schedules and employee vacations

- Account

- Develop/improve customer service

1994 – 2008: CBM – Commercial/administrative

Timeshare company, dedicated to the British and French market,

- Sales

- Marketing

- Customer Support

- Payment processing

- Management of office tools, sales reports

- Organize, plan work agenda

Contact this candidate