PATRICIA HALL-PRITCHETT

CUSTOMER S E RVICE & MEDICAL I NDUSTRY P ROFESSIONAL

631-***-**** ad3r60@r.postjobfree.com Houston, Texas About Me

A highly acclaimed former Olympic Track & Field Athlete who represented her country of Jamaica and currently resides in Houston Texas pursuing a career as a Medical Technician and is expected to obtain certification as a Certified Cardiographic Technician (Expected 2024) . I am a Customer Service Professional with a passion for health education and a positive attitude to identify winning approaches. Excellent work ethic with a focus on conflict resolution. I possess strong listening skills, attentive and successfully multitasks to ensure customer transactions are completed with satisfaction. Demonstrated history of leadership and organizational skills with the ability to interact with a diverse and dynamic team.

Experience

Present Sonography Medical Assistant

Freelance (Houston, TX)

• Bridge the gap of communication between patients (their families) and Doctors where excellent personal communication skills and attention to detail is required. On assignments, I collect and record relevant data from patients that will be used by the medical team to determine the best care for the patient. Additionally, I Interviewed patients about their current health status and complete a thorough exam to reflect the best possible outcome from their study. Overall, I ensure that customer service is a priority in completing all of the required medical administrative functions. May 2019 –

July 2019

Sonography Intern

Baylor St. Luke’s Medical Center (Houston, TX)

• Obtained optimal images using stationary and mobile equipment

• Maintained and operated ultrasound equipment to the highest degree

• Compassionately attended to patients, providing comfort, and thorough diagnostic explanations

2009 – 2011

Sales Associate

Stein Mart (Houston, TX)

• Recognized for outstanding sales and account sign-ups for Stein Mart Credit Card

• Marketed merchandise and explained use, operation, and care of merchandise to customers

• Recommended, selected, and help locate or obtain merchandise based on customer needs and desires

• Demonstrated the right customer behaviors defined by delivering an extraordinary experience

Education

HOUSTON INTERNATIONAL COLLEGE – CARDIOTECH ULTRASOUND SCHOOL: HOUSTON, TX Associate of Applied Science in Adult Cardiac Sonography (2019) UNIVERSITY OF TENNESSEE: KNOXVILLE, TN

Bachelor of Science in Psychology (2007)

Core Competencies

Medical: Ultrasound / Sonography, Echocardiogram, Patient Care, Data Entry & Analysis, Healthcare Management Systems, Clinical Scheduling, Quality Assurance, Diagnostics, Physical Therapy, Nutrition Customer Service: Effective Communication, Conflict Resolution, Attention to Detail Sales: Customer Transactions, Marketing, Account Management Applications: Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint) Achievements

PROFESSIONAL TRACK & FIELD ATHLETE: HOUSTON, TX

Professionally sponsored by Puma and Adidas

2013-2015 All Time Indoor & Outdoor Championship, 2nd place in 200m and 400m

2012 awarded “Fastest Woman in the World” for 200m, 300m, and 400m races

2011 Pan-American Champion in 400m

2010 Silver Medal winner in 4x400m for Jamaican National Women’s Team at the World Indoor Championships

2005 National Champion NCAA Track & Field

2006 SEC Champion, Indoor & Outdoor 400m

13x All American Champion

“Wall of Famer” at the University of Tennessee (Knoxville) References

Available Upon Request