Esmeralda Bustos

ad3r4g@r.postjobfree.com

702-***-****

PROFESSIONAL SUMMARY

Five years Medical Records Management Clerk, more than 10 years Administrative/Customer Service course work. Attention to detail, ability to communicate effectively, strong customer service, direct service skills demonstrated by work experience. Work dependently.

Skills

YWCA CareerWork$ Medical Training Program, Certificate

Experience by the State of Washington for Nursing Assistant

Medical Front Office Certificate

Knowledge of Medical Terminology and HIPAA regulations with comprehensive understanding of patient confidentiality

Bilingual Spanish/English

CPR/First Aid experience

MS Teams, Epic, Onbase, MS Word, Excel, Outlook, Emails

WORK HISTORY

Swedish/Providence October 2018 – October 2023

Medical Records Management Clerk October 2018 – October 2023

• Follow all hipaa regulations, indexing, scanning medical records.

• Work with Epic, Onbase, Clinics.

• Microsoft Teams, MS Office, responded to emails, answer phones.

Saint Anne Nursing & Rehab Center

Nursing Assistant Seattle, WA Apr 2018 – Aug 2018

• Provide basic care to patients in daily activities, such as, clean treatment areas, bathing, changing, served meals.

• Transport patient, observe and monitor patient condition, maintaining records.

• Took Vital Signs, answer call lights.

Northwest Hospital

Housekeeping April 2017- September 2017

Gather medical supplies, grooming patients, feeding patients, dressing, bathing, toileting, checking vital signs such as blood pressure and heart rate, Changing linens.

Boys and Girls Club

Child Development Assistant Seattle, WA Sept 2017 - Feb 2018

• Supervise students in playground and in club, tutor with homework, prepare meals, snack, organized activities, lead students in field trips, camping, hiking.

• Teach kids how to be responsible, leaders through mentorship, modeling good behavior.

• Organize activities for in class and outside.

Modesto City Schools

Paraprofessional Modesto, CA Aug 2007 – Dec 2010

• Supervised and observe child’s behavior unceasingly throughout shift, in class and outside at playground.

• Tutor students independently and in small groups, translate to Spanish speaking students.

• Provided instructional support in the computer lab, library, Media Center.

Modesto City Schools

Clerk II Modesto, CA Mar 2003 – Jun 2007

• Assist Principals Secretary with carrying out supportive and clerical task. Verified information and data entry, schedule and attend appointments/meetings.

• Record attendance, distribute mail, maintained office supplies.

• Ability to handle parents, student, visitor complaints, inquiries, promptly and courteously.

• Office procedures, such as copy, scan documents.

Eastside Regional Services

Clerk II Oakdale, CA Jan 2002 - Mar 2003

• Worked with diverse groups of people, with mental issues substance Abuse.

• Receive payments, Co-pay as cash, credit card, ATM card, and check.

• Schedule and confirm appointments, prepared charts, file, data entry, scan, fax, documents.

EDUCATION:

• YMCA Career Works Medical Training Program Medical Health Program Seattle, WA

• Community Business College Computer Office Specialist Modesto, CA

• Andon College Medical Front Office Modesto, WA

• Modesto Junior College Business Administration Modesto, CA

• Davis High School Yakima, WA

Reference upon request

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