Donald C. Hall

ad3r47@r.postjobfree.com / 480-***-**** / Maricopa,Az 85138

PROFESSIONAL SUMMARY:

Resourceful Warehouse Manager with 14 years of experience directing electrical warehouse operations. Efficiently oversee warehouse operations to meet and exceed continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for effective high-volume fulfillment and expedient delivery. Diligent warehouse management well-versed in accurately coordinating paperwork such as purchase orders, requisitions and return requests. Experienced in working with various inventory and keeping documentation up-to-date for optimal record keeping. Professional and clear communicator with proven successful efficiency, while boosting morale through constructive employee feedback and staff reviews.

SKILLS:

•Distribution and warehousing

•Policy and procedure adherence

•Customer service

•Forklift operations

•Order picking and processing

•Process optimization

•Safety and compliance

•Logistics

•Warehouse management systems

•Loading and unloading

•Issue resolution

PROFESSIONAL HISTORY:

Marketech International Corp - Warehouse Supervisor

Jan 2023 - Current

•Update and maintain inventory records.

•Count materials, equipment and other supplies in stock.

• Identify discrepancies, and investigate or report as required.

•Assist warehouse team with weekly count inventory

SAIA LTL Freight: Dock Supervisor

Aug 2021 - Jan 2023

•Supervised/managed up to 40 dock workers through the operational processes of loading and unloading freight, consisting of large single item freight (televisions, engines), machining equipment (lathe), department and warehouse palletized freight.

Allied Group Sales: Warehouse Manager

May 2006 – Aug 2021

•Oversee upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements

•Met warehouse operational needs through efficient staffing and resourcing of materials and equipment

•Report discrepancies in supplies and product inventory, return unacceptable materials to vendors to obtain replacements or refunds

•Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise

•Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules

•Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns from initial point of sale through delivery destination

•Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols following OSHA Standard practices and utilizing safety measures

•Negotiate annually with 3 different freight companies and receive/review annual contracts resulting in cost savings of 50 %

•Conducted inventory audits with 99% accuracy following company procedures

•Researched developments in applicable regulations to advise management on necessary changes to company policy and enforce compliance with requirements in warehouse operations

•Handled day-to-day shipping and receiving, overseeing more than 40 packages/pallets per day

•Onboarded, trained and supervised 3-person warehouse staff with strong record of meeting schedule and performance goals

•Performed freight processing functions, assisting sales associates with irregularities throughout AZ, NM, NV. Assist National Dropship affiliates in processing/shipping of orders

Checker Auto-Assistant Manager

Nov 2004-May 2006

•Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities

•Mentored 6-member sales team in applying effective sales techniques and delivering top-notch customer service

•Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies

•Helped with planning schedules and delegating assignments to meet coverage and service demands

•Trained team members in successful strategies to meet operational and sales targets

•Developed and managed employee schedules, balancing individual requests and requirements with business needs

•Supported staff development and goal attainment by focusing on skill development and job satisfaction

•Supervised and evaluated staff of 6, including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement/

•Kept work areas clean, organized and safe to promote efficiency and team safety

•Implemented rewards program, bolstering customer retention 20%

•Increased sales by driving operational efficiencies and building excellent customer rapport

•Verified inventory counts remained within monthly tolerance levels

•Communicated with managers of other departments to maintain transparency

Pep Boys-Service Adviser/Flat Rate Tech

Nov 2003-Nov 2004

•Corrected faults and maximized performance by rebuilding systems and individual components

•Suggested add-on services that would be helpful to customers and improve bottom line

•Handled customer issues with confidence, using superior skills to provide effective resolution

•Answered customer questions about services and provided detailed explanations regarding service charges

•Researched complex problems and resolved issues using diagnostic equipment and proven mechanical skills

United States Navy- Aviation Support Equipment Technician, 3rd Class

Nov 1992-June 2003

•Fueling Helicopter and Harrier aircraft. Maintaining fueling stations on the USS Guadalcanal USS Saipan, on base located in Norfolk, VA

•Maintained aviation support equipment and performed maintenance/updates on mobile generators and tow tractors

•Supported operations by managing professional communications, tracking data and managing records

•Maximized efficiency by training new service members standard procedures and protocol

•Followed and implemented safety initiatives to foster safe operating environment for all personnel and operations

•Monitored duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operational targets

•Trained and developed new service members to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one

•Trained to respond to urgent issues, including medical emergencies and fire

•Oversaw fueling, cargo management and departure of aircraft on board ship, with approximately 26 daily departures and arrivals

•Maintained 100% accountability of all assigned equipment worth more than $10 million dollars

•Supported logistical functions of 1 squadron of Marines

•In US Navy Reserves, managed orientation of new recruits from February 2000 to November 2001, overseeing all stages of orientation

•Personally received recognition of National Defense Ribbon. While Serving aboard ship, Ships received Battle E Ribbons, Kuwait Liberation Medal, Armed Forced Expedition Medal, South West Asia Service Medal, Armed Forces Service Medal, 2 Sea Service Deployments Medal and NATO Service Medal

•Maintained attendance records of orientations. Served as liaison between new recruits and officials of bases to maintain welfare and inform new personnel of impending procedural time frames and make bases aware of impending arrivals.

EDUCATION:

Mishawaka High School: Mishawaka IN, June 1991

A School: Associate of Arts: US NAVY: Pensacola, FL: May 1997

C School: Associate of Arts: US NAVY: San Diego, CA: Sept 1997

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