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Customer Service Restaurant Operations

Location:
Warwick, RI
Posted:
February 20, 2024

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Resume:

Michael Weston

ad3r3n@r.postjobfree.com 401-***-**** Warwick, RI

Objective:

Dedicated and skilled in all aspects of hospitality with 12 years of experience in both front and back-of-house positions in high-paced establishments. Adept at creating a welcoming atmosphere for patrons and ensuring a memorable experience. I am Seeking a position where I can contribute my mixology skills and passion for customer service. Professional Experience:

Lead Bartender - Ohana BBQ

Aug 2023 -Present

Responsibilities:

● Prepare and serve a variety of beverages, including cocktails, beer, and wine, while ensuring quality and consistency.

● Engage with customers, take orders, and provide recommendations based on their preferences.

● Maintain a clean and organized bar area, including stocking supplies and utensils.

● Monitor and manage inventory, placing orders as needed to ensure a well-stocked bar.

● Collaborate with the kitchen staff to coordinate food and beverage service seamlessly. Line Cook - Jiggers Diner

Sept 2022 - June 2023

● Prepare ingredients for cooking according to recipes and portion sizes

● Coordinate with other kitchen staff to ensure timely preparation and service of meals

● Adhere to health and safety regulations and guidelines Bartender - Habor Lights Country Club

Mar 2017- Sep 2019

Responsibilities:

● Mixed and served a diverse range of cocktails with precision and creativity.

● Assist with the breakdown and cleaning of banquet rooms after events, including the proper storage of equipment and supplies.

● Work collaboratively with other banquet servers, kitchen staff, and event coordinators to ensure a seamless and efficient operation.

● Collaborate with other banquet servers to coordinate tasks and maintain a cohesive and organized event.

Server/Bartender - Fresco Too

Feb 2015 - Sep 2017

Bakery Manager/ Sever - Cheesecake Factory

July 2013 - May 2015

Skills:

● Mixology: Proficient in preparing a wide range of cocktails, understanding flavor profiles, and experimenting with new recipes.

● Customer Service: Dedicated to providing excellent customer service, building rapport with patrons, and ensuring a positive experience.

● Communication: Effective communication skills to interact with customers, colleagues, and management.

● Time Management: Able to handle a fast-paced environment, prioritize tasks, and efficiently manage time.

● Teamwork: Collaborative mindset with the ability to work seamlessly with other staff members for a cohesive customer experience.

Education:

Northern Vermont University 3.11GPA – Business Management 2019 - 2021 Community College of Rhode Island 3.31 GPA – Associates in Science 2015 - 2017 Related certification:

CPR/AED certified -01/2026

Food Safety Manager 03/2028

TIPS 03/2024

REFERENCES AVAILABLE UPON REQUEST



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