James Pilkington

Prescott Valley, Arizona, United States

+1-928-***-****

ad3r3f@r.postjobfree.com

WORK EXPERIENCE

October 2022-July 2023

Prepared Foods

Whole Foods Market, Inc.

Sedona, Arizona, United States

Job Responsibilities in the Prepared Foods Department at Whole Foods Markets Food Preparation:

Prepare and cook a variety of dishes, including salads, sandwiches, hot meals, and other items offered in the prepared foods section.

Follow established recipes and guidelines to ensure consistency and quality. Customer Service:

Provide excellent customer service by assisting customers, answering questions, and helping them make informed choices about prepared food products.

Maintain a clean and organized service area to create a positive shopping experience. Quality Control:

Monitor and maintain food quality, freshness, and safety standards. Rotate and restock products to minimize waste and ensure that customers have access to fresh items. Compliance:

Adhere to food safety and sanitation regulations to ensure the safety of both customers and staff. Follow Whole Foods' policies and procedures, including health and safety guidelines. Team Collaboration:

Work collaboratively with other team members in the prepared foods department and other departments to ensure a smooth and efficient operation.

Assist in training new team members as needed.

February 2022-January 2023

Guest Services

Club Wyndham Resort

Sedona, Arizona, United States

● Utilized Focus Property Management System to manage daily operations, including room bookings, billing, and guest satisfaction

● Implemented efficient use of Amadeus/HotSOS to streamline communication between departments and improve overall operational efficiency October 2020-January 2022

Holiday Inn Express

Front Desk/Night Auditor - Holiday Inn Express, Sedona, AZ Provided excellent customer service to hotel guests and directed them to local points of interest

● Used Opera/PMS and IHG software for reservations and billing

● Implemented a cost-saving inventory system for the facility to aid in ordering food service and housekeeping supplies

● Managed front desk activity during night shifts, handling guest check-ins and check-outs, wake-up calls, and customer requests

● Reconciled accounts from day shifts and updated official documentation January 1990-January 1992

Certified Food Service Worker One

Broome Developmental Center for Developmentally Disabled

Binghamton, New York, United States

for the State of New York

Intermediate care facilities: Meal Preparation and Serving meals to individuals with varied nutritional and mechanical requirements.

Sous Chef/Manager - Various Restaurants

● Proficient in all phases of cooking including broiling, sauté, soups and sauces, etc.

● Managed inventory and ordering, menu planning, and cost research and development with an emphasis on profitability

EDUCATION

Broome Community College

United States

● Computer Science/Web Development, Broome Community College

● Online Continuing Education: Web Design/Development/Content

● Technical Skills: HTML5, CSS3, Javascript, Node.Js, React, MongoDB, MySQL

● General IT/Computer Knowledge: Microsoft, IOS, Word Processing

● Food Service Safety Certification, State of New York CERTIFICATIONS

CPR

Certified Food Service Worker One for the State of New York State of Arizona Food Handling Certificate and CPR

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