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Account Manager Customer Service

Location:
Los Angeles, CA
Posted:
February 20, 2024

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Resume:

Chantra Koung

Signal Hill, CA *****

ad3r2o@r.postjobfree.com

+1-562-***-****

• Merchandiser with exceptional sales and customer service abilities. Capable of selling and communicating effectively. Desiring to obtain the Account Manager position.

Hardworking merchandiser offering 3+ years of sales experience. Highly efficient, productive and reliable. Seeking to help companies meet their goals. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Delivery Route Driver

Positive food co - Los Angeles, CA

July 2021 to Present

• Sets up merchandise and sales promotion displays or issues sales promotion materials to customers.

• Accountable for all receipt of goods, invoices, delivery tickets, or collected and product.

• Conducts inventory reconciliation in accordance with District procedures.

• Keep company vehicle clean and organized at all times; preform pre & post trip vehicle inspections.

• Perform all job functions in a safe and professional manner.

• Performs other duties as assigned.

• Prior to beginning each days route, ensure that truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures.

• Informs regular clients and customers of n

Sales Associate

Classic Beverages - La Puente, CA

January 2020 to June 2021

Stocking and Rotating products in each outlet

Acknowledged customer issues and resolved their problems quickly and efficiently. Collaborated with Account Manager to plan, develop and implement Company's standards. Contributed to the department's sales initiative, which enhanced the company's revenue by [number %]. Evaluated the customers' needs and provided service options to meet their requirements. Followed up with customers ensuring their satisfaction with our service. Merchandiser

Reyes Coca Cola Bottling - Downey, CA

April 2017 to May 2021

Stocking and Rotating products in each outlet

Acknowledged customer issues and resolved their problems quickly and efficiently. Collaborated with Account Manager to plan, develop and implement Company's standards. Contributed to the department's sales initiative, which enhanced the company's revenue by [number %]. Evaluated the customers' needs and provided service options to meet their requirements. Followed up with customers ensuring their satisfaction with our service. Assistant Manager

Salvation Army - Long Beach, CA

May 2015 to February 2017

Accurately completed cash register transactions.

Achieved top customer service rating in 2016.

Assisted marketing staff in creating and assembling visual displays and sales displays. Created monthly team building activities, such as morning meetings, to increase unity, productivity, and motivation in the sales team.

Facilitated stock management and inventory, conducting routine inventory audits and cycle counts. Established strong business relationships and created a deadline- driven team. Retail Sales/customer Services

Autozone - Hawaiian Gardens, CA

February 2014 to August 2015

Informed customers about current promotions and sales, encouraging them to take advantage. Greeted customers and offered them assistance where possible. Accepted and processed customer payments in cash, credit cards and checks, checking for validity. Assisted clients in understanding their available options and helped them select the right service plans for their needs.

Effectively communicated with other employees and upper management to ensure complete care of customers.

Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.

Evaluated the customers' needs and provided service options to meet their requirements. Education

High School Diploma

Carson High School - Carson, CA

September 2006

Skills

• SKILLS

• Client and vendor relations (4 years)

• Customer service (6 years)

• Excellent communication (5 years)

• Marketing skills abilities (10+ years)

• Organizatinal Skills (5 years)

• Problem-solving abilities (5 years)

• Multi-tasking and negotiation (5 years)

• Detail oriented (5 years)

• Attention to detail (5 years)

• Housekeeping and maintenance (5 years)

• Merchandising (4 years)

• Retail Sales (5 years)

• Planograms (4 years)

• Sales (3 years)

• POS (4 years)

• Inventory Control

• Retail Management

• Driving

Languages

• Cambodian - Fluent

Certifications and Licenses

ServSafe Food Handler

March 2021 to July 2025

Assessments

Workplace safety — Proficient

November 2020

Using safe practices at work

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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