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Sales Development Account Manager

Location:
Apex, NC
Posted:
February 20, 2024

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Resume:

Gregory A. Pinnix

**** ******* ******

Apex, NC *7523

919-***-****

ad3r1t@r.postjobfree.com

WORK

EXPERIENCE

Pendo, Raleigh, NC

March 2022-Present - Director, Sales Development

● Results driven leader with consistent track record of quota attainment.

Q2-FY23 - 102%

Q3-FY23 - 105%

Q4-FY23 - 112%

Q1-FY24 - 125%

Q2-FY24 - 99%

Q3-FY24 - 101%

● Lead SDR’s and BDR’s across all segments (Commercial, Mid-Market, Enterprise and EMEA)

● Successfully implemented a new pod structure to encourage more collaboration amongst AEs and BDR’s.

● Collaborate closely with the marketing and sales teams in an effort to create quotas that ladder up to company goals.

● Instrumental in creating effective sequences and talk tracks specific to segment, persona, and industry.

● Mentor to both direct reports and indirect reports, providing guidance with the goal of helping them to be better employees AND better at navigating life challenges.

Avalara, Durham, NC

2020-Current – Manager, Enterprise Account Development

● Responsible driving opportunities and revenue for the largest segment of Avalara potential customers

● Enhancing existing revenue streams while developing new ones

● Establish sales targets for team and individual reps

● Train and direct team in terms of sales pitch, managing pipeline and over all process while continually assessing the sales processes to identify improvements and efficiencies.

● Point of contact for potential customer escalations.

● Fostering each member of my team to have an individual entrepreneurial spirit within the team’s overall goals and objectives 2015-2020 Enterprise Corporate Account Manager, (Named Accounts)

• Worked both strategically and tactically with Avalara’s largest customers to help them manage their transactional tax compliance

• Engage enterprise class customers in proactive customer contact strategy that ensures customer add-on product sales and service renewals

• Increase customer satisfaction by understanding business needs and recommending Avalara solutions that meet them

• Identify “at risk” renewals and collaborate with internal teams to secure them

• Forecast growth sales, retention, & satisfaction status for assigned accounts

• 2016 – Enterprise CAM Rookie of the Year (108% of quota)

• Achieved exclusive “Million Dollar Club” status. (Only 8 of 70 Customer Account Managers received this designation)

Sageworks, Raleigh, NC Relationship Manager – Client Services 2013-2015

• Advised 155 community bank clients with combined assets of $80+ billion on credit analysis, risk management needs & strategies related to their loan portfolio

• Highest cross-sales producer of additional products for 6 of 12 months in 2014

• 2014 top cross-sale producer. (130% of quota)

• Responsible for ensuring successful implementation of Sageworks platform for all banking clients

• Responsible for coordinating and ensuring quality product training for all bank clients

• Drive all problem resolution for clients, including delegating appropriate resources for training and data correction

Intuit Health, Cary NC Sales Consultant 2011-2013

• Achieved highest sales% over quota in first full quarter with a sales target.

• Managed some of Inutit Health’s most strategic accounts. Recognized for not losing any of my clients during the course of the fiscal year while also obtaining top revenue for upselling those accounts

• Sell and present broad set of products to prospects in an effort to address customer needs by having a strong knowledge of our core products and showing the benefits of have those core (and ancillary) products

• Quickly became recognized as a leader throughout the BU and known as a task completer who is the consummate team player that is willing to assist within my core team as well as cross-functionally for the greater good of the entire BU. ChannelAdvisor, Raleigh NC Senior Sales Executive-Mid Market 2009-2011

• Recognized as “Newcomer of the Quarter” for highest sales volume of all new sales executives that started within the 4th quarter of 2009.

• Represented company at Internet Retailer conference in Chicago (June 2010) for being top sales executive for Q2-2010.

• Responsible for generating new B2B sales from retailers with yearly revenue ranging from $500K to several million. Starting from initial cold call, (quickly building rapport) to closed deal and all points throughout the entire sales cycle.

• Responsible for generating additional business via adding services for current client base by continuing to follow up regularly to ensure they were getting the anticipated results that they were seeking to gain with our SaaS offering.

• Provide expert advice to retailers to help them to put a plan in place that would ultimately help them to substantially increase overall sales. Sageworks Inc., Raleigh NC Director of Business Development 2006-2009

• Awarded as 2007 “Salesperson of the Year” for achieving highest sales volume for the year.

• Produced highest sales ranking in company for 6 quarters. (4 consecutive.)

• Three time “Rock Star” recipient given monthly to employee that goes above and beyond the realm of what is expected. (only 3 time winner of said award)

• Received “100 Grand” award within 5 months of starting with the company which at the time was the record for the fastest time that has been achieved.

• Responsible for generating business of the Profitcents SaaS model financial analysis software to medium to large accounting firms across the country.

• Solely responsible for creating brand awareness and generating sales for our financial analysis solution in the states of: MN, TN, MO, AR, WI, and IL.

• Maintain solid business relationships with clients in an effort to create a continuous referral source from my current client base.

• Known as a consummate team player as shown by the training and tutelage of countless new employees that have joined the company.



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