Jeff McCutcheon

***** ********* ** *

Saginaw, MI 48609

ad3r0z@r.postjobfree.com 720-***-****

Work Experience:

Material Handler SL2- DuPont Automotive(August 2021- Current) Midland, MI Ran primer bottle and pail filler.

Packaged bottles for shipment according to order.

Performed various small adds throughout the process structure to make automotive primer products.

Took various samples throughout the process.

Performed monthly eyewash/safety shire and fire extinguisher checks. Final drum urethane drum inspector before they get loaded onto semi trailer. Material Handler SL1- DuPont Automotive(September 2020-August 2021) Midland, MI Placed pigment SuperSacks into process to make urethane. Filled 55 gallon drums with urethane.

Used drum picker to remove finished drums from conveyer and placed on pallets. Loaded and unloaded pallets in semi trailers.

Material Handler- OnBoard Services- DuPont H.I.M.S. Plant(March 2019-September 2019) OnBoard took over the Kelly contract. My role stayed the same as below. Material Handler- Kelly Services- Dow/DuPont H.I.M.S Plant (December 2018-March 2019) Hemlock, MI

Daily activities consisted of operating equipment to cut base for the Strainer Operators, assisted Strainer Operators in operating mill to strain elastomer into logs, performed de-airing and other activities with the Mix Operators.

McMillan Maintenance Services(May 2018-August 2018) Freeland, MI Maintained the grounds of 30 locations in Midland and Bay County. Properties included graveyards, township halls and parks. Mowed grass using zero turn mowers, string trimmers and leaf blowers and rakes. Custodial-Soaring Eagle Resort & Casino(January 2018-February 2018) Mt. Pleasant, MI Cleaned and sanitized grills, flat tops and ovens in Buffet restaurant kitchen area Swept and mopped floors.

Polished stainless steel walls, baseboards, outside of storage areas. Seasonal Laborer- City of Midland(September 2017- November 2017) Midland, MI Removed plants and flowers from beds, trimmed back grasses and flowers that will grow back in the spring, planted 9000 tulips in the new beds in downtown Midland, various other clean up tasks on city property.

Customer Service Rep- Morley Company (April 2017- July 2017 ) Saginaw, MI Answered incoming customer calls for roadside assistance Set up dispatches with service providers based on customer needs Sales Associate- Mickey’s Sleds (December 2015- March 2017) Midland, MI Helped customers obtain parts for their snowmobile, atv, motorcycle and boats Answered phone and took orders Managed online sales via Ebay, Craigslist, Facebook and Twitter

Packaged orders, invoiced customers and created shipping labels Meat Clerk- Meijer (September 2015-December 2015) Shields, MI Washed and sanitized the prep room every night

Helped customers with requests at the counter

Stocked shelves

Sales Associate- Mickey's Sleds (November 2014- April 2015) Midland, MI Helped customers obtain parts for their snowmobile, atv, motorcycle and boats Answered phone and took orders Managed online sales via Ebay, Craigslist, Facebook and Twitter

Packaged orders, invoiced customers and created shipping labels Telecom Billing Analyst- Insight Global (March 2010-March 2011) at Cricket Communications, Denver, CO

Managed 400K in monthly invoices

Worked with vendors to combine services and clean up lines no longer needed Assisted as a level 1 VOIP engineer on the CISCO platform doing MAC's Telecom Billing Analyst- CaridianBCT(January 2006 - July 2008) Lakewood, CO Managed over

$100,000 in cell phone usage.

Ordered and maintained all cellular and wireless devices. Implemented a pooling plan that saved the company 20% on cellular invoice.

Verified and approved all network and telecommunication invoices. Submitted requests to purchasing for VOIP deployment for over 20 sites domestically and internationally.

Helped implement Anchor Point billing system.

Finance Consultant - Robert Half International (November 2005 - November 2006) Lakewood, CO

Accounting Representative at Croc's Reconciled bank statements to the GL. AR manager at Four Winds Trading. Established new policies and procedures for collections. Cleaned up account database which included writing off bad debt, sending accounts to collections, apply/issuing credits

Worked on the 2007 CapEx budget for Excel Energy

We were tasked with bringing in coal from new mines via truck or train. Performed all accounting functions for Fantastic Sam's regional HQ. Duties included accounts receivable, bank recs, accounts payable, filing state income taxes, inventory.

Business Analyst/Project Manager - Nelnet Corporation (October 3, 2004 - September 23, 2005) Aurora, CO Nelnet is a leader in the student loan industry from planning to repayment. Project Manager on two concurrent projects that were completed ahead of schedule and under budget.

One entailed the automation of the monthly credit/debit card file that was sent to the borrower's bank during repayment.

The other project dealt with pulling data from the data warehouse instead of the billing system. This allows borrower's to view near real time data about their outstanding loans. As project manager, I performed the duties of a business analyst. Performed business analyst and quality assurance/testing duties on the implementation of a 3rd party collection system while completing the automation of our Jacksonville billing system. Used the suite of Microsoft software to plan, track and document projects from inception to completion.

Qwest Communications (March 1996 - January 2004) Denver, CO Senior Project Analyst-Sales Compensation (November 2001-January 2004) Responsible for ensuring accuracy of monthly feeds from various billing systems to compensate the entire Qwest sales force according to their individual plan. Loaded and verified monthly, and various daily, billing files into the Oracle compensation system using FTP and UNIX.

Used SQL/TOAD/Oracle Discoverer to pull various KPIs for senior management. Pricing Analyst-International Pricing (December 1999-November 2001) Priced all ATM, Frame, DIA, VPN, Hosting and IPL services for all sales channels. This included pricing of all KPNQwest requests for data circuits in the US. Worked with vendors (KPNQwest, Infonet, Teleglobe) to further offerings and adjust pricing to remain competitive in the International market.

Provided monthly KPI’s to Senior Management. Acted as a single point of contact between vendors and Qwest's Sales Teams.

Created Access Databases for tracking orders and special requests. Wholesale Project Manager (July 1999-December 1999) Resolved large billing dispute for wholesale customers. Audited invoices and performed checks for contract compliance. This job moved to our VA office when my boss resigned.

Billing Supervisor (March 1996-July 1999) Supervisor to a team of three individuals. Verified and reported daily CDR records from multiple switches. Maintained switched traffic billing for large customer base. Audited new and existing products, coordinating new service and product roll outs to customer service.

Served as main contact with billing print vendor.

Point of contact for migration from Qwest systems to LCI billing. Implemented new process which allowed for a 40% cut in overall billing processing time. Customer Service Rep - Phillips Temps, Denver, CO (September 1995-March 1996) at Qwest Communications International, Inc.

Had the lowest percentage of outstanding PIC orders amongst team of twelve. Worked with billing department to resolve issues. This work lead to them offering me a full time position with Qwest.

Education/Certification: B.S. in Marketing, Ferris State University, Big Rapids, MI (1995) Microsoft Excel certified (2004)

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