Customer Care Inbound Calls
Resume:
Detra Barnum
ad3r08@r.postjobfree.com
Buford Ga 30519
Summary:
● Customer care professional with 12+ years of experience handling customer calls and ensuring customer satisfaction in all concerns with companies such as Nspire Outreach, Tropical Medical Marketing, and The State of Maryland.
● Extensive experience handling inbound calls to either de-escalate customer complaints, or to assist them in placing product orders.
● Proficient in utilizing programs such as SAP and PeopleSoft to monitor, track orders, and record customer interactions.
Professional Experience:
Hendall Corporation (Remote) Atlanta Georgia Quality Monitor (Contract)● Associates in Human Services from University of Phoenix
Professional Experience:
) Professional Experience:
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