SHERYL

SNELL

ad3qz5@r.postjobfree.com

478-***-****

Elko, GA 31025

SKILLS

Professional Development

Critical Thinking

Team Meeting Management

Business Operations

Office Supplies and Inventory

Customer Experience

Customer Satisfaction

Administrative Support

Hospital Operations

Administrative Staff Supervision

Accounts Payable and Accounts Receivable

Clinical Staff Management

EDUCATION

Terrell Academy

Dawson, Georgia • 05/1986

High School Diploma

PROFESSIONAL SUMMARY

Accomplished Hospital Manager with 14 year solid history of achievement in medical field. Committed to meeting and exceeding all performance objectives and implementing successful change management initiatives. Expertise in strategic planning, employee coaching and medical facility management. Commended for outstanding organizational and leadership skills.

WORK HISTORY

Perry Animal Hospital - Hospital Manager

Perry, GA • 09/2009 - Current

Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.

Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

Defined clinic protocols, quality assurance initiatives and clinic policies and procedures.

Established and maintained effective communication with staff, physicians to promote high quality patient care.

Surgical Associates Of Warner Robins - Surgical Scheduler Coordinator

Warner Robins, GA • 01/1998 - 10/2001

Checked patients in and out and collected payments.

Verified insurance coverage and obtained pre-authorizations.

Coordinated with facilities to set up surgeries for 2 of the 4 General Surgeons.

Educated patients about surgeries and provided treatment plan documentation.

Expertly managed planning, scheduling, and coordination of outpatient procedures.

Arranged pre-operative and post-operative appointments for surgical patients.

Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.

Performed various administrative tasks by filing, copying and faxing documents.

Obtained payments from patients and scanned identification and insurance cards.

Assisted with medical coding and billing tasks.

Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

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