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JENNIFER SKAGGS

ad3qyn@r.postjobfree.com 270-***-**** Campbellsville, KY 42718

Forward-thinking Bookkeeper offers top skills in financial analysis, budgeting and reconciliation. Motivated collaborator with superior organizational and interpersonal skills paired with outstanding work ethic. Dedicated to consistently meeting critical deadlines and increasing company productivity. Payroll liability and deductions

Data analysis and research

SAP

Confidential document control

Multitasking

Conflict resolution

Team building

Proper phone etiquette

Business correspondence

Coordination skills

Proficient communication skills:verbal & written

Complete tasks in timely manner w/overlapping

deadlines

Excellent Customer Service Skills/15+ yrs. exp.

Computer skills (Microsoft Office)

Typing skills-approx. 40-45 wpm/w. accuracy

Goal oriented & Determined to succeed in any position Self-motivated and highly driven individual & always display 100% effort & attitude

Display excellent work ethic

Work equally well with little to no supervision

Ability to work equally as well in both individual &/or team oriented environments

Complete tasks once they are started to

100%-unwilling/unacceptable to leave tasks undone

Time management skills

Punctual

Willing to take initiative

Cash management experience

Organization

Supervision & leadership skills

Stamp Farms: Dairy, Beef & Crop

Production Bradfordsville, KY

Bookkeeper

05/2000 - Current

Drafted and maintained revenue reports to document income and expenditure trends.

Verified and posted account transactions to prepare checks and maintain accounting ledgers.

Reviewed transactions, issued checks and updated ledgers and budgets. Processed invoices and checks, and maintained daily cash logs and deposits.

Spearheaded special projects for emergency resolution to save time and manhours.

Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.

Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.

Defined bookkeeping policies and procedures by developing system to account for financial transactions.

Prepared monthly, quarterly and ad hoc reports for clients and manager. Reviewed purchase documents and company receipts for reconciliation with statements.

Summary

Skills

Experience

Dollar Tree Stores Campbellsville, KY

Store Manager

09/2016 - 02/2022

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

Oversaw inventory management through cycle counts, audits and shrinkage control.

Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity. Updated and maintained store signage and displays. Oversaw storewide merchandising benchmarks to maintain operational excellence.

Evaluated store performance and incorporated feedback to implement improvement plans.

Best Western Hotel Campbellsville, KY

Front Desk Clerk

04/2012 - 12/2016

Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.

Worked with housekeeping and maintenance staff to address and resolve building and room issues.

Maintained important files, running reports and delivering updates on occupancy and revenue.

Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.

Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.

Facilitated successful front desk operations for high-volume hotel. Conducted transactions, confirming patient information and processing according to standard protocol.

Mouser Custom Cabinetry LLC

Elizabethtown, KY

Customer Care & Receiving Desk

Associate

07/2007 - 04/2012

Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.

Developed long-term relationships with clients to accurately quote pricing and terms and achieve customer objectives.

Cultivated impactful relationships with customers and drove business development by delivering product knowledge.

Monitored expected ship dates to guarantee timely delivery. Delivered solution-based strategies to customers to solve pending issues on accounts.

Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Consulted with customers to resolve service and billing issues. Optimized inbound and outbound resources to qualify leads and generate sales.

Created and sustained positive team environment, displaying high levels of motivation and excellent morale.

Fulfilled this position working from home office set up, using home office computer and equipment set up. Quiet, confidential space allowing professional phone calls both incoming and outgoing as well as providing all other above listed job responsibilities successfully for approximately 5 years with this company. (exp. in customer service, call center, remote work with this position as well as working for my parents as Bookeeper for 22+ yrs consecutively as a 2nd side job in addition to maintaining full time employment).

CVS/Pharmacy Campbellsville, KY

Pharmacy Service Associate

01/2001 - 07/2007

Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling. Managed medication stocks, conducted counts, labeled products and maintained controls.

Efficiently responded to voicemails from healthcare providers and customers.

Communicated with insurance companies for billing purposes. Restocked shelves and prepared expired drugs for return. Answered customer questions about prescribed and OTC medications. Processed prescription orders with high accuracy to minimize inventory discrepancies and protect customers.

Taylor County High School Campbellsville, KY

High School Diploma

05/2003

Education and Training

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