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Quality Assurance Warehouse Supervisor

Location:
Knoxville, TN
Posted:
February 19, 2024

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Resume:

Mark T. Cadle

Knoxville, TN *****

865-***-**** - ad3qxl@r.postjobfree.com

Professional Summary

Transportations and Warehouse Supervisor with 20 + years of experience in inventory management, warehousing, shipping and receiving, equipment operation and maintenance. Self-disciplined leader with ability to organize, plan and implement programs/procedures in a timely and efficient manner. Attributes include excellent communication, interpersonal and people-management skills; able to convey and present detailed information to all levels of staff – from drivers, team members and production to senior management. Licensed Life and Health Insurance Agent / Producer in Tennessee

Skills

Quality Assurance

Logistics

Shipping and Receiving (Inbound / Outbound)

OSHA regulations

Training skills

Staff Management

Operations management

Timely safety audits

Strong leadership abilities

Project Management

Safety and compliance

Inventory management specialist

Quality assurance training

Equipment operation

Materials management

Oracle

Logistics Planning

Forklift Operation

AS400

Work History

09/2023 to present

Insurance Producing Agent

Globe Life Liberty Mutual - Knoxville, TN

Providing insurance purchasing advice to clients

Providing good customer service to maintain and retain your client base

Expanding your customer base

Maintaining electronic and paper records

Assisting clients with the claims process

Recruiting new talent

06/2023 to 09/2023

Warehouse Supervisor

Keurig Dr Pepper Knoxville, TN

Responsible for the overall direction, coordination and evaluation of the warehouse.

Ensure proper execution and implementation of all policies procedures with regard to picking, packing, shipping, receiving, and inventory management.

Train and evaluate warehouse staff on effective inventory techniques and daily tasks.

Assist and maintain appropriate inventory levels and product loss control.

Conduct physical counts of inventory and reconcile floor counts and inventory shipments.

Schedule and manage warehouse team members within labor and budget while meeting the demands of the facility.

Ensure compliance with safety codes, policies, and procedures of the Company and standards established by Occupational Safety & Health Administration (OSHA) and Food and Drug Administration (FDA).

Ensure all equipment, including but not limited to forklifts, pallet jacks, and fleet trucks, is properly maintained and inspection practices are followed.

03/2022 to 5/2023

03/2020 to 01/2022

04/2007 to 10/2018

Shipping and Receiving Supervisor

ALLEGIANT MANUFACTURING (FORMERLY BENNETT TOOL AND DIE – Maryville, TN

Monitor and oversee both outgoing and incoming shipping activities to make sure that everything that is received or shipped out is in perfect condition

Responsible for posting weight and shipping charges as applies to each and every item to be shipped out

In charge of compiling a list of unfulfilled orders for future reference

Direct the movement of shipments from shipping points to storage and/or work areas

Inspect loading operations to make sure that they comply with shipping specifications

Decide the load limit of each truck used in the loading and delivery process

Read shipping notices, invoices, orders, and other documents so as to determine priorities and shipping methods that are needed to meet schedules

Notify maintenance unit or contact external service providers in the case of defects on materials for repairs

Responsible for managing financial transactions related to shipping services

Carry out regular inventory reconciliation of supplied materials

Prepare incorrect items report to vendors through the appropriate medium

Play a mediator's role between shipping units and vendors in the case of discrepancies in shipments, and reconcile with the appropriate bodies

Identify opportunities for enhancement and suggest ways of improvement to top management of the organization

Ensure the availability of stock to reduce shortages

Participate in hiring and training of new personnel for the company's shipping unit

Support the simplification and standardization of processes in a bid to enhance effectiveness

Warehouse Supervisor/ QA Supervisor/ 2nd Shift Supervisor/ Receiving Supervisor

O'REILLY AUTO PARTS – Knoxville, TN, Mobile, AL

Responsibilities include warehouse supervision of 10 or more employees in distribution and stocking of all incoming merchandise

Ensure RGS and stock adjustments are accurate and timely and surplus merchandise is handled accurately and that product line maintenance is completed

Enforcement of company policies; work with HR supervisor to hire new team members; ensure new product line set ups and changeovers are completed and timely and work closely with distribution center managers to establish operating budget and goals.

Responsible for cycle count inventory

Supervision of freight unloading and check-in, discrepancies and stocking.

10/2018 to 03/2020

Logistics Supervisor

ALTICE TECHNICAL SERVICES / SUDDENLINK - Beckley, WV

Responsibilities include warehouse supervision of ordering and receiving all material

Issue and distribution of material need to install cable to in house technicians and contractors

Provide direct supervision for the day-to-day activities of Warehouse personnel including training, team building, scheduling, support, performance reviews and corrective action

Coordinate all shipping/receiving functions

Inventory management and cycle counting. Manage flow of inventory both in and out of warehouse.

Provision and maintenance of cable boxes

Oversee shipping and delivery of materials and warehouse personnel

Supervision of freight unloading and check-in, discrepancies and stocking

01/2006 to 01/2007

Warehouse Material Handler/ Assistant Manager

ADVANCE AUTO – Gastonia, N.C.

01/2003 to 01/2005

Truck Driver

COURIER EXPRESS – Charlotte, N.C.

04/1982 to 04/2004

U.S. Army SSG 82nd Airborne Division

Stationed in Germany, Ft. Bragg and Ft. Lewis

Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.

Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.

Directed work of lighting and sound crews to coordinate efficient production operations.

Delegated assignments based on plans, project needs and knowledge of individual team members.

Operations Supervisor NBC (Nuclear, Biological & Chemical Defense)

Managed equipment and supply inventory, ranging from $200,000 to $1 million, to include maintenance, issue and use of technical equipment and supplies

Instructed department decontamination, survey, monitoring and chemical-detection teams

Supervised team of 60-120

Developed system to expedite disbursement and return of protective equipment, saving more than 10 hours in processing time

Wrote NBC procedures which were adopted as model for division

Recognized with Army Commendation Award (November 1, 1990) based on merit: - Achieved 100% QA Acceptance rate of cyclic maintenance program

Developed and implemented site decontamination plan with prioritized, step-by-step procedures - Organized and coordinated joint-training exercise with another supporting department involving appropriate storage, maintenance and retrieval of chemical-detection equipment

Selected from 450-member group as organization's representative at special event, based on leadership, knowledge and professionalism

Improved common-task testing (CTT) pass rate for nuclear-chemical related training by applying hand-on approach and ensuring readiness capability

Organized, planned and supervised highly specialized training exercise for 50+ junior NBC technicians

Consistently recognized for outstanding performance in job execution and training

Division Operations Supervisor

Advised senior level management on key issues

Prepared and presented senior management monthly status report involving equipment availability, training and personnel for 33 operating units (14,500 personnel)

Delivered PowerPoint presentations

Guided division through transition from on-premise reporting mechanism to support overseas operations in Middle East

Played key role in dissemination of mission-critical information

Led rollout of specialized, PC-based, professional training and development program throughout 33 operating units

01/1996 to 01/2003

Driver/Driver Trainer

SCHNEIDER NATIONAL – Laurinburg, Charlotte, N.C.

East Bank High School in West Virginia - High School Diploma

Attended West Virginia Tech 2 years prior to joining Army



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