Dan Kifumbi

*** ***** ***, ********, ******* N*L5S7 416-***-**** ad3qxi@r.postjobfree.com

Professional Summary

Driven Quality Assurance professional offering dynamic understanding of manual and automated testing strategies. Highly communicative and experienced in data analysis. Eagerly collaborates with development teams to identify and resolve issues

Core Qualifications

Bilingual QA Analyst with 10+ years of experience in understanding of Software Testing and Software Development and expert in testing multi-tier applications, in different stages of QA life cycle Via black box using Mercury tools like Jira, HP Quality Center, HP Quick Test Professional, FogBuzz, Spira Test, Cucumber.

Outstanding written and verbal communication abilities.

Comprehensive knowledge of UAT methodology, procedures and standards.

Results-driven Senior Bilingual Agile Quality Assurance Analyst with extensive experience in UAT and Scrum Master roles.

Good knowledge of retail application testing methodologies, tools, and frameworks.

Expert knowledge of SQL queries, ETL, Back-End testing

Strong knowledge of SDLC – Waterfall and Agile. Experience working in waterfall and agile teams in QA function

Excellent communication skills; diligent with documenting test artifacts such as, test plans, test cases, test results and defect reports.

Demonstrate leadership and Excellent team spirit as well as be fast learner who has appetite for learning what's behind both simple and complex solutions.

Great experience in creating Test Plans, Test Scenarios and Test Cases based on Use cases, User requirements and Functional specifications

Excellent communication skills to address all project related issues and conflicts within quality assurance testing cycle

Ability to work in self-guided manner with ability to prioritize tasks and manage own time efficiently, without direct input or oversight.

Experience

Senior Bilingual Quality Assurance Analyst, 06/2019 - 01/2024

TELUS Health – Toronto, ON

Ensuring high-quality software delivery and optimizing Agile methodologies

Coordinate Test Plans translation with translation Team

Outstanding knowledge of automated tests script

Initiate, Coordinate and Troubleshoot automation tests

Hands on experience working with JIRA, Confluence and HPALM

Prepare User Acceptance Testing (UAT) test plans; test documentation (test functions, test cases, scripts), based upon risk analysis to ensure optimal use of testing time while adhering to UAT policies, standards, and procedures

Perform manual, Functional, Integration, End to End, Back-end, Exploratory and Regression testing

Demonstrate ability to collaborate and influence with various stakeholders with competing priorities.

Establish traceability between test cases, user stories and bugs

Work with internal Teams and clients to understand project features and requirements and create and refine test scenarios.

Send Test Reports to clients for each release and be available for any questions/follow ups clients might have

Responsibilities:

Led cross-functional Agile teams resulting in improved team collaboration and on-time project deliveries

Work with scrum team to design and develop test strategies, testability requirements and implementation strategies

Conduct comprehensive User Acceptance Testing (UAT) sessions, collaborating closely with stakeholders to validate software functionality against business requirements, leading to 20% reduction in post-release defects

Design UAT test plans; assign and review test documentation (functions, test cases, scripts) while adhering to UAT policies, standards and procedures

Responsible for quality of custom benefit administration solutions: supporting System Integration Testing, Performance Testing, User Acceptance Testing (UAT) and Client Acceptance Testing (CAT) for each individual client need

Participate in internal and external implementation and re-enrolment project meetings.

Collaborate proactively with developers and product owners to refine user stories, ensuring clear acceptance criteria and shared understanding of features

Develop and maintain test plan including prioritization of testing activities to meet project objectives

Contribute to development of internal knowledge base articles and documentation, facilitating efficient problem-solving and knowledge sharing

Assess UAT projects to determine risk of releasing code into current test environment

Act as the point of contact for escalated requests from both internal teams and external clients.

Senior Bilingual Agile QA Analyst, 05/2018 - 06/2019

Home Hardware Stores Ltd, Jacobs – Waterloo, ON

Retail Applications

Get involved with earliest planning to understand how features are intended to work

Gathered requirements, developed test cases and test scripts, new feature functionality to enhance systems flexibility, reliability, maintainability and quality software development

Worked on problems that require to consider wide variety of factors and use initiative and judgment to get them fixed

Consult with product development, business, and support teams to resolve problems

Worked with Support Team to investigate bug reports from users

Participated in team meetings and scrum ceremonies, gaining exposure to Agile development practices and collaboration methodologies

Responsibilities:

Collaborated closely with development and business analysis teams to define testable requirements and maintain consistent feedback loop

Validated French components and functionality within POS systems

Evaluate test results against acceptance criteria to determine successful completion of the sprint increment.

Actively participated in sprint planning, backlog grooming, and refinement sessions, ensuring well-defined scope and timely feature delivery

Developed, maintained, and executed test plans

Documented test cases, defects, and testing progress using FogBugz, facilitating transparent communication and traceability.

Bilingual Quality Assurance Analyst- UAT, 08/2011 - 05/2018

TELUS Health – Mississauga, ON

Gather Business and Functional requirements from Business Analyst

Involve in review of functional requirement document for developing test plans and test cases and test data

Extensively use HP Quality Centre (ALM) to export and execute test cases as well as defect tracking and defect reporting

Perform manual, Functional, Integration, End to End, Back-end, Exploratory and Regression testing

Organize folders in Quality Center to track all testing activities and logged all defects using Quality Center/ALM

Responsibilities:

Assisted in design and implementation of software enhancements and feature updates, ensuring alignment with customer needs

Worked closely with QA teams to reproduce reported issues and provide detailed technical documentation, expediting issue resolution

Actively participated in various team meetings with Developers, QA, BSA and BA

Created detailed test documentation, including test plans, test cases, and defect reports, using HPQC

Developed and maintained test plan including prioritization of testing activities to meet project objectives;

Participated in System Integrated Testing and User Acceptance Testing

Played instrumental role in successful launch of several projects

Meeting tight deadlines and exceeding customer satisfaction.

Education

Glendon College - Toronto, ON

Certifications

Introduction to Agile Development and Scrum from IBM on Coursera

Introduction to Scrum Master Profession from SkillUp EdTech on Coursera,

Agile Methodologies (Scrum, Kanban)

- User Acceptance Testing (UAT) - Client Acceptance Testing (CAT)

- Test Planning and Execution

- Test Automation (JENKINS; CUCUMBER)

- Scrum Master Skills

- Test Documentation (JIRA; HPQC)

- Cross-Functional Collaboration

- Defect Tracking and Management

References

REFERENCES Available upon request.

Languages

Fluent in English and French

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