VAL

KIRBY -THOMPSON

ad3qwh@r.postjobfree.com

832-***-****

Houston, TX 77021

SKILLS

Quality assurance understanding

Schedule Management

Portion control

Inventory management

Employee training

Production records

Hiring standards

EDUCATION

Texas Certified Food Manager

Texas Department Health Services TXDSHS Licensee • Expected in 08/2027

Bachelor of Science: Food Service Class Certification

Prairie View A & M University

Prairie View, TX • 05/1988

Bachelor of Science: Home Economics Child Development Food Nutrition

PROFESSIONAL SUMMARY

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

WORK HISTORY

Harris County Aramark Food Service Correctional - Supervisor

Houston, TX • 11/2022 - Current

Maintained health and food safety standards at all stages, from storage through delivery.

Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Ordered new supplies and food to maintain service levels.

Monitored food quality and service levels to maximize kitchen and dining area performance.

Fort Bend ISD Child Nutrition - Assistant Manager Child Nutrition

04/2022 - 01/2023

Used Microsoft 365 to prepare production sheets and maintain accurate records.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Operated POS systems to process payments and lunch cards.

Completed daily closing duties by cashing out register drawers and restocking items and supplies.

Promoted student and staff satisfaction by serving and merchandising meals.

Prepared beverage and food items to meet mandated nutritional and project meal requirements.

Planned weekly nutritionally balanced menus to reflect current dining trends.

Disseminated information to community agencies, school staff and students to promote increased interest in lunch programs.

Inventoried condiments, food and cooking supplies to verify availability of items required for meeting projected menu requirements.

Managed food service, food production, sanitation and staff supervision.

Instructed children and families on appropriate therapeutic diets to help manage medical conditions.

Demonstrated creativity and resourcefulness through the development of innovative solutions

Fort Bend Health & Human Services Department - COVID- 19 Dat Entry Specialist

Sugar Land, TX • 07/2020 - 12/2020

Completed data entry tasks with accuracy and efficiency

Sorted documents and maintained organized filing process.

Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

Reviewed and updated client correspondence files and database information to maintain accurate records.

Harris County Aramark Food Service - Food Service Supervisor

Houston,Tx • 10/2019 - 03/2020

Maintained health and food safety standards at all stages, from storage through delivery.

Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Monitored food quality and service levels to maximize kitchen and dining area performance.

Ordered new supplies and food to maintain service levels.

Identified team weak points and implemented corrective actions to resolve concerns.

Maintained compliance with company policies and procedures for food safety, sanitation and quality.

Tracked food production levels, meal counts and supply costs.

Houston Rockets - Guest Service Representative

Houston,TX • 10/2004 - 10/2019

Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Oversaw fast-paced front desk operations and guests' needs at busy facility.

Took reservations over phone and through email, recording guest information in computer system and verifying details.

Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.

Maintained front desk's concierge book to provide visitors with access to relevant local information.

Supported local sports teams, museums, restaurants and other tourist-oriented spots by promoting events to hotel guests.

Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.

Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.

Texas Agricultural Extension Service - Nutritionist Specialist Assistant

09/2000 - 05/2002

Scheduled office meetings and client appointments for staff teams.

Generated reports and typed letters in Word and prepared PowerPoint presentations.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Taught classes at local food banks and organizations in Galveston County.

Delivered nutritional education to adults receiving financial aid, Headstart Programs TANF,SSI.

Maintained excellent attendance record, consistently arriving to work on time

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