A.S Abhijeet Singh Ryait

Surrey, BC, Canada 672-***-**** ad3qtu@r.postjobfree.com

Professional

Summary

A seasoned professional with a demonstrated track record of delivering exceptional results in customer care, sales management, and strategic planning. I am driven by a passion for excellence and a commitment to exceeding expectations. Skilled in team leadership, I excel at empowering employees to achieve their full potential while efficiently meeting customer needs. With a strong focus on continuous improvement and a results-driven approach, I am poised to make a significant contribution to any dynamic team. Skills Customer Care Sales

Management

Strategic Planning

Active Listening

Problem-Solving

Multilingual Proficiency (Hindi,

English, Punjabi)

MS Word and Excel Proficiency

Customer Care Certification, Dell

IELTS Score: L8.0, R8.5, S8.0, W6.0

Work History WAREHOUSE WORKER ( NOV 2011- OCT 2012) Superdrug Warehouse Dunstable UK

Used software for the warehouse management system to track inventory movement and keep records; loaded and unloaded goods for receiving, dispatching, and freight tagging.

CUSTOMER CARE EXECUTIVE (JAN 2013- MAY 2013)

DELL

Maintained follow-ups to guarantee customer satisfaction and issue resolution;

Actively listened to client inquiries and provided prompt, effective solutions;

Displayed a problem-solving approach and produced results under pressure. SALES MANAGER (AUG 2014-JAN 2019)

AS Ryait Steels

Built strong customer relationships, consistently achieving sales targets

Managed stock efficiently, maximizing profits while minimizing risks

Demonstrated strategic decision-making to drive business success MANAGER (APRIL2019 – OCT 2023)

JK Super Grocers

Successfully managed customer service operations, addressing queries and complaints promptly

Developed and implemented effective sales and marketing strategies contributing to business growth

Efficiently managed stock inventories to ensure optimal product availability Education MSc Information Systems and Business Management (Dec 2012) University of Bedfordshire, Luton, UK

Bachelor in Computer Applications (Aug 2010)

Guru Nanak Institute of Management and Technology, Ludhiana, Punjab Certifications IELTS Exam L8.0 R8.5 S8.0 W6.0

Serving it Right

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