OLAYEMI, OLUBUKOLA JUDITH

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CAREER OBJECTIVE: Aim to secure a career opportunity, where I can fully utilize my training in secretarial duties, management skills and human resources while achieving the set goal of my employer.

PROFESSIONAL CERTIFICATIONS

2023 Certified Data Analyst from HIIT Training Institute, Lagos.

2022 Associate Professional in Customer Service and Relationship Management (APCSRM) from Resources Management Certification Institute, UK.

2023 Associate Professional in Human Resources Management. (APHRM) from Resources Management Certification Institute, UK.

2023 Associate Professional in Project Management (APPM) from RM Certification Institute, UK.

2015 Certified Strategic Manager from Institute of Strategic Management

EDUCATIONAL QUALIFICATIONS

2009-2011 Rufus Giwa Polytechnics, Owo, Nigeria.

HND [Upper Credit/2.1] Office Technology & Management 2004-2006 Rufus Giwa Polytechnics, Owo, Nigeria

OND [Upper Credit/2.1] Secretarial Studies

1997-2003. Eji-Oba High School, Oba-Ile Akure Nigeria WAEC/SSCE Certificate

WORK EXPERIENCE

EMPLOYER: Strixhart Integrated Services, Lagos, Nigeria Job Title: HR/Admin Manager

Period: 2021-Till Date

Achievements:

- Provides support in recruitment processes including, advertising, interviewing etc.

- Completes all administration, including offer letters and contracts, in the recruitment process

- Compiles monthly and weekly data for payroll and management reporting

- Takes responsibility for content and upkeep of HR Notice Boards.

- Provides note taking support for HR meetings including disciplinary and grievance.

- Works with multiple levels of employees to deliver HR Services

EMPLOYER: Walbuk Group Nigeria

Job Title: Customer Relations Manager

Period: 2018-2021

Achievements:

- Ensured outstanding customer satisfaction by maintaining strong working relationships.

- Guided and lead team members to deliver products/services that meet or exceed the customer requirements.

- Handle client issues throughout the implementation life cycle in a timely and accurate fashion.

- Managed and train resources to ensure quality and consistency of service to customers.

- Scheduled and conduct status meetings with appropriate development resources and customers.

- Provided proper refund and compensation to customers on time.

EMPLOYER: Dovebanks Insurance, Lagos

Job Title: Secretary/HR Assistant

Period: 2014-2018

Achievements:

- Performed all clerical and secretarial duties.

- Participated in recruitment efforts

- Overseeing the completion of compensation and benefit documentation

- Orienting new employees to the organization (setting up a designated log-in, email address, etc.)

- Administered new employment assessment

- Conducted benefit enrollment process

EMPLOYER: Fiwasaye Girls Grammar School, Akure

Job Title: Teacher of Computer Science

Period: 2013-2014

Company: National Youth Service Corps (1 year placement) Teaching Grade 9 both theory and practical aspect of Computer Studies.

TRAINING/COURSE ATTENDED

2023 Health Safety and Environment Policy Certificate from AFYACARE 2023 World Academy for Research (Seminar on Recruitment and Selection process) 2017 Federal Ministry of Agriculture and Rural Development Nigeria. (FADAMA III AF) 2022 Tony Elumelu Foundation Training Course on Sales & Accounting 2021 Google Hustle Academy Certificate of Participation 2019 Food and Genes Initiative Certificate of Participation 2005 ICT Institute, Proficiency in MsWord, Ms Excel, Corel Draw, Power point etc.

PERSONAL QUALITIES/SKILLS

Ability to work under pressure and tight reporting schedule and yet meet the set target Knowledge of Nigerian employment law with experience of HR Information Systems Team Management

Integrity and tact

Computer literacy

Excellent communication and organizational skills. Sound knowledge of telephone etiquette and excellent listening skill High numeric capability.

Problem solving and learning skills

Ability to treat people with respect under all circumstances while upholding the values of the organization Effective use initiative

Accuracy and precision regarding financial transaction Self-motivated and target oriented

Good technical report and presentation skills

Knowledge of customer service principles and practices Ability to relate and interact with clients and customers Impeccable character, excellent carriage and dynamics of dependability HOBBIES / INTEREST

Reading, Swimming, Writing, Singing, Meeting new people and Listening to Good Music,.

REFERENCES

ENGR. ADELEKE ADEMOLA

Managing Director / C.E.O.

Walbuk Group, Nigeria

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OLUSOLA JUDE

Chief Operating Officer,

Strixhart Integrated Services

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DANIELLE TAYLOR SIDOTI

Chief Executive Officer

Helpkids Foundation

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