TAMILA LAKHMAN, RPh

** ********* *****, *******, ** 07747

732-***-**** ad3qs5@r.postjobfree.com

Pursuing a role in the pharmaceutical industry. Hard working licensed professional with experience in varied pharmaceutical fields. Self motivated and determined pharmacist with a passion for healthcare and the ability to develop and grow a pharmacy business. Skilled at providing fast and accurate medication dispensing, managing day to day pharmacy operations, and building positive relationships with customers, medical professionals, and others. Experience

Pharmacist In Charge 2011-2016

● Managed all aspects of pharmacy operations including inventory, personnel and customer relations.

● Filled and ensured accuracy of all prescription orders.

● Maintained excellent customer relations by providing superior service and medical advice.

● Evaluated complicated medical regimens and offered consultation on new and refill prescriptions before providing to patients.

● Ensured home delivery to patients within a 10 mile radius. DUANE READE, Staten Island, NY

Supervising Pharmacist/Staff Pharmacist 2004 to 2010

● Instrumental in revitalizing an under performing Staten Island store and increasing volume from 600 to 1200 prescriptions weekly. Led pharmacy to achieve one of the highest increases in volume in the chain, while attaining a record of consistently flawless inventory reconciliations.

● Built strong relationships with community residents by providing personalized service, extensive education, and working closely with physicians and insurance companies to ensure prompt resolution of clients’ concerns. Contributed to store’s ranking as one to the top three in weekly chain wide ratings.

● In 2007 transferred to the high volume, corporate model store which includes an extensive home health care section. Within one year built a strong reputation for outstanding customer service, resulting in a 14%increase in volume. Created a new customer oriented service environment and forged excellent relations with local residents and physicians.

2016 Present

QUALITY CARE PHARMACY, Old Bridge, NJ

• Manage and support a team of 6+ pharmacy technicians in fulfilling over 2000 prescriptions per week, COVID testing, and providing all immunizations (including COVID).

• Responsible for training newly hired/on-boarding pharmacists.

• Provides Quality Assurance for all dispensing and operational activities.

• Manages all results in areas of sales, customer service and key performance measures.

• Creates and implements action plans for any and all deficiencies, monitors progress towards goals and recognizes team and individual accomplishments.

• Participated in administering COVID vaccinations at nursing homes during the pandemic.

• Provided and ran a flu clinic at a local business.

• Provide Medication Therapy Management (MTM) services to patients including CMR and TIP’s. WALGREENS PHARMACY, Matawan, NJ

Pharmacy Manager 2019- Present

Staff Pharmacist 2016-2019

SHOP RITE, Staten Island, NY 1994 to 2004

Staff Pharmacist

● Played a key role in opening store and building business into a highly successful operation filling 1500+ prescriptions weekly. Trained, scheduled, and supervised a staff of seven technicians. Developed an extremely loyal clientele through establishing strong personal relations with clients.

● Organized osteoporosis clinics offering bone density scanning clinics, medication education, and physician referrals to clients. Built strong relationships with community health care providers. Education

ST. JOHN’S UNIVERSITY, Bachelor of Science in Pharmacy – 1994 Licensure

Registered Pharmacist State of New York, Registered Pharmacist State of New Jersey Special Skills

Speak Fluent Russian, PDX Pharmacy Management Technology, Opus Pharmacy Management Technology References Available Upon Request

• Selected for special responsibility to manage the Scheduling of pharmacists and technicians for the ten Staten Island pharmacies. Coordinate emergency, vacation, and leave coverage for 20 pharmacists and 20 technicians. Collaborate with the pharmacy district manager to approve employee vacation requests.

• Conducted college recruiting at Rutgers University School of Pharmacy in conjunction with the pharmacy district manager. Reviewed candidates’ resumes and credentials. Facilitated initial employment interviews and recommended applicants to corporate human resources staff for hiring.

• Train and evaluate new pharmacists and pharmacy technicians. Provide on-the-job instruction in the use of pharmacy technology, ordering systems, and return processing, as well as all corporate policies and procedures. Offer ongoing support to new staff in all aspects of pharmacy operations.

• Appointed to the Corporate Work Process Improvement Committee. Support executive management in evaluating Staten Island stores, identifying opportunities to increase volume and customer Service scores, and re-assigning pharmacists to better meet the specific needs of employees, stores, and communities. Provide on-site troubleshooting and leadership to underperforming stores in the region. Responsible for total pharmacy operations. Cultivated relationships with physicians and patients. Managed all rejected Third Party claims. Prepared and ensured accuracy of all company required reporting.

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