ALISA M. SMITH

Email: ad3qr3@r.postjobfree.com, Phone: 209-***-****

OBJECTIVE

I want to excel in my work ethics, dedicated hard work, perseverance, and determination. I am seeking a company where I can use my experience and expertise to be part of a thriving established company. Meeting and surpassing its goals.

PROFESSIONAL EXPERIENCE

Hedy Holmes Staffing Services March 2020 - November 2023 Modesto, CA

Various Assignments - Customer Svs, Human Resources, Logistics

• Dispatcher - using DAX scheduled pick up/drop off shipments.

• On-site Traffic Coordinator/Dispatcher

• Created BOL’s and invoiced clients with balances.

• Daily Reports - forecast of what is the yard using Access.

• Scheduled pick and drop off using ITS

• FED-X station, creating labels for outgoing packages.

• Managed four facility sites as COVID-19 sick line operator.

• Issued certificates of achievements for all facilities; ordered books.

• Administrative support to the Human Resource team.

• Assisted new hires packets, registration, benefit package.

• Registered candidates for written exams.

• Purchased office supplies per business needs.

• Audited and re-organized confidential files based on hire date, pay raise.

• Auditing of I-9’s for 2020 - 2021 employees

• Handling confidential reports and documents

• Assisted in project engineering - add hours rendered work of linemen in ERP system.

• Created shipping labels for each unit outbound docks.

• Proctor examinations in (TID) board room for instructions.

• Provide logistic support: data entry, shipping instructions. Office Team, Modesto CA November 2016 - July 2019

Various contracted assignment

Customer Service Support/Enrollments

• Heavy incoming calls, verify if customer qualifies for PGE low-income weatherization.

• Created work orders using Oracle, building customer files for warehouse installments.

• Daily deadlines to ensure all orders are in system and complete for process.

• Advanced data entry, correct audit of documentation from customer and energy specialist

• Ordering office supplies for the department

• Handled all new hires, temps, and intern paperwork.

• On-site Traffic Coordinator 3-month assignment

• Daily deadline of forecast of all shipments including documents scanned.

• Responsible of all in bound and out bound ford parts

• Collect BOL’s and issue payment using Oracle.

• Directed drivers to dock for pick up and drop offs. LTL & LT

• Access -created forecast off inbound and outbound left in the yard. Kelly Services, Modesto CA June 2011 - December 2014 Various contracted assignment

Executive Administrative Assistant

• Administrative support to President, Director of Finance, Marketing and PR

• Ordering office supplies for the department

• Assist with upcoming events at the Modesto Symphony Orchestra.

• Tickets sales and distribution to ticket holders

• Mass mailing to clients, potential customers using Excel and Word.

• Create and manage client records in Excel.

• Re-organized and labeled music books in order.

• Directed drivers to dock for pick up and drop offs. LTL & LT

• Access -created forecast off inbound and outbound left in the yard. Barrett Business Services, Modesto, CA June 2007- November 2010 On-site Coordinator/Supervisor

• Staffing/organized new hire orientations and tours of the facility.

• Issued pay raises based on employee attendance and performance.

• Management of temporary staff on- site at job location

• Counseled and maintained written evaluations for temporary employees.

• Maintained and processed payroll weekly using Kronos timekeeper.

• Organized safety operations procedures to ensure employees are in compliance. Eloan Inc., Pleasanton, CA May 2002 - June 2007

Customer Care Consultant/Loan Processor

• Provide excellent customer service and sales to potential customers.

• Pre-approved variety of loan products, based on running their credit score.

• Face-pace environment sales, commission based.

• Administrative support to Loan Officer’s

• High level on-line customer support

• Liaison between borrower and title company for closing appointments. TECHNICAL SKILLS

SAP, Oracle Suite, Access, Microsoft Outlook, All Microsoft Office Suites, SharePoint, Paycom, ADP, DOT, Power Point, Kronos Timekeeper, Paycom, ER systems, IHS dispatching. EDUCATION

Hayward High School, Hayward, CA

Western Career College, San Leandro, CA

References available up request.

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