Post Job Free

Resume

Sign in

Customer Service Human Resources

Location:
Wilkes-Barre, PA
Posted:
February 19, 2024

Contact this candidate

Resume:

JAMES FONZO

Plains, PA *****

ad3qlx@r.postjobfree.com

+1-570-***-****

A talented and responsible leader in Supervisory and Management positions in different fields for over 25 years. An outstanding attendance record and attention to detail. A team leader who strives for excellence while leading and motivating the team to strive for that same excellence. Experienced in every business aspect from interviewing, hiring, training, teaching, customer Service, ordering, inventory, planning, budgeting, HR, payroll, bank deposit, discipline, and severance . A very strong drive and leadership skills that will make me a very strong asset to your team so that we can strive for excellence together!

Authorized to work in the US for any employer

Work Experience

Table Games Dual Rate Supervisor

Mohegan Sun Casino - Plains, PA

October 2010 to July 2021

Supervisor...G-2 LICENSE valid until 2024

Customer Service

Money Management and accountability

General Manager

Blue Chip Gourmet - Wilkes-Barre, PA

January 2004 to October 2010

Ran and Supervised all aspects and operations of 2 restaurants in Downtown Wilkes-Barre. Hiring, training, customer service, ordering, inventory, scheduling and all Supervision of all employees. Assistant GroceryMgr./Shipping/Receiving

Wegmans Food Markets - Wilkes-Barre, PA

February 1995 to January 2005

All aspects of supervision in both departments. Ordering, inventory, shipping, receiving, scheduling, training, Customer service, hiring, working with all outside vendors Material Handler/Forklift Operator

Trion Industries - Plains, PA

May 1993 to October 1995

Forklift Operator, material handler, warehouse duties, machine operator, shipping/receiving Education

2 yrs. College in Human resources

Plains, PA

September 2007 to June 2009

High school diploma or GED in College Prep

Elmer L Meyers Jshs - Wilkes-Barre, PA

September 1983 to June 1988

Skills

• Human resources management (10+ years)

• Guest services (10+ years)

• Talent acquisition

• Employee relations (10+ years)

• FMLA

• Employment & labor law

• Heavy lifting

• Benefits administration

• Performance management

• Workers' compensation

• HRIS

• Mechanical knowledge

• Maintenance

• HR sourcing (10+ years)

• OSHA (10+ years)

• Office manager experience

• Workday

• Change management

• Employee orientation (10+ years)

• Microsoft Excel (10+ years)

• Leadership (10+ years)

• Warehouse management system (10+ years)

• Warehouse management (10+ years)

• Payroll (6 years)

• Microsoft Office (10+ years)

• Supervising Experience (10+ years)

• Training & Development (10+ years)

• Budgeting

• Strategic Planning (10+ years)

• Warehouse Experience (10+ years)

• Interviewing (10+ years)

• Research

• Sales (10+ years)

• Microsoft Powerpoint (6 years)

• Manufacturing (6 years)

• Conflict Management (10+ years)

• Logistics

• Merchandising (8 years)

• Computer Networking (5 years)

• Quality Assurance (10+ years)

• Packaging (6 years)

• Data entry (10+ years)

• Computer literacy

• Food production (5 years)

• Event Planning (10+ years)

• Operations Management (10+ years)

• Management (10+ years)

• Customer service (10+ years)

• Employee evaluation (10+ years)

• Computer skills (10+ years)

• Retail management (10+ years)

• Financial Report Writing (10+ years)

• PeopleSoft (5 years)

• SAP

• Program Development (5 years)

• ATS

• Program Management (10+ years)

• Microsoft Outlook

• Communication skills

• Microsoft Word

• Word processing

• Hospitality

• Hospitality management

Military Service

Branch: United States Navy

Service Country: United States

Rank: Petty Officer Third Class

January 1990 to June 1993

Nuclear Electronics took Honorable discharge after Gulf War breech of contract for pulling all of us out of school to select ships to perform war-time watches and seaman duties Commendations:

Sea Service

Wartime

Hazardous Duty

Unitoss

Certifications and Licenses

PGCB License G-2

May 2020 to May 2024

Gaming State license

Assessments

Warehouse shift leader — Highly Proficient

December 2021

Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate