ELIZABETH P CASTAÑEDA

*** ********* ******, ** ***** 914-***-**** ad3qkz@r.postjobfree.com

EDUCATION

WESTCHESTER COMMUNITY COLLEGE Valhalla, NY

Associate degree: Business Administration

RELEVANT COURSES

Economics

Finances

Business Administration Marketing Literature and Writing II Computer Information Systems 1-2 Macroeconomics Speech Communications

Statistics Calculus Financial Accounting 1-2

Photography

LANGUAGES AND SKILLS

Bilingual, Spanish and English

Computer: Quick books, Microsoft Excel, Microsoft Access, Microsoft Power Point, Microsoft Word, SQL, Adobe Photoshop, Acrobat Reader DC, Adobe Bridge CC, Social media management, Corel Drawn, HTML.

CERTIFICATES

Early Childhood Education and Training Program:

This 0.75-hour training can be used to fulfill NYS OCFS training requirement(s) in: Adverse childhood experiences, focused on understanding trauma and on nurturing resiliency.

Early Childhood Education and Training Program:

This 5-hour training can be used to fulfill NYS OCFS training requirement(s) in: Nutrition and Health Needs of Infants and Children, Statutes and Regulations Pertaining to Child Day Care, Safety and Security Procedures, Child Day Care Program Development, Child Abuse and Maltreatment Identification and Prevention, Education and Information on the Identification, Diagnosis, and Prevention of Shaken Baby Syndrome.

Identifying and Responding to Anaphylaxis

This 1.5-hour training

Nutrition and Health Needs of Infants and Children

Business Record Maintenance and Management

Safety and Security Procedures

Principles of Childhood Development, focusing on the developmental stages of the age groups for which the program provides Care.

WORK EXPERIENCE

CVS Pharmacy Rye, NY.

Customer service (Seasonal) November 2022- November 2023

●Customer service.

●Assisting members with managing their pharmacy benefits.

●Answer of the customer questions, provide product information.

●Open new customer account.

Acme company Rye, NY

Administration Assistant August 2020- July 2022

●directing communications between colleagues and customers, organizing schedules and events, entering data, bookkeeping, maintaining office equipment

Olga’s Spa White Plains, NY

Receptionist November 2019 – March 2020

●Serves visitors by greeting, welcoming, and directing them appropriately.

●Notifies company personnel of visitor arrival.

●Maintains security and telecommunications system.

●Informs visitors by answering or referring inquiries.

●Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

●Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

●Handling incoming calls and other communications.

●Updating paperwork, maintaining documents and word processing.

●Managing filing system.

●Greeting clients and visitors as needed.

21st Century Renovations LTD Port Chester, NY

Office Assistant January 2019 – December2019

•Handling incoming calls and other communications.

•Updating paperwork, maintaining documents and word processing.

•Managing filing system.

•Greeting clients and visitors as needed.

Delicia’s del Jireh White plains, NY

Customer Service-Fast food Service June 2018 – December 2018

•Customer service.

•Fast food Service.

•Answer phone calls, take messages.

Carver center Portchester, NY

Receptionist -administration February 2017 – July 2018

•Serve individuals requesting information

•Customer service, give information to clients about the programs

•Community service

•Answer phone calls, take messages.

Mr. Greens Rye, NY

Customer Service March 2016 – March 2017

•Opening savings accounts eventual, Customer Support Credit

•Serve individuals requesting information

•Answer phone calls, take messages.

Alfaro Abogados Rye, NY

LAWYER ASSISTANT January 2016 – February 2016 Managed confidential and sensitive information for applicants in Spanish and English

●Provided administrative support for the lawyers of the firm

●Assisted in the development and organization of confidential documentation

●Translated documents for the understanding of the clients

Hers Company Valhalla, NY

DISTRIBUTION February 2011 – October 2013

●Provided detailed information for the understanding of the rights and responsibilities of the costumer

●Gathered and provided quality information of the product to the head managers of the distribution department.

●Reviewed and guaranteed the transportation of products to Hers’ clients.

UCEDA Institute Port Chester, NY

TEACHER OF COMPUTER SOFTWARE August 2011 – January 2012

●Taught Microsoft Word, Excel, Power Point, Java, SQL server, managing windows, and typography.

The Osborne-Nursing Home

Rye, NY

ASSISTED LIVING January 2011– April 2012

●Provided direct care to the patients in the nursing home

●Assisted on the daily activities that the nursing home provided to the patients

INTERNATIONAL VOLUNTIRING EXPERIENCE

UNIFE Lima, Perú

Provided food supplies to small underdeveloped towns Summer 2014

●Provided medical aid to children suffering from different sicknesses

●Raised awareness to the public regarding the current situation in different underdeveloped town

“Un Techo para mi País” – “A Roof for My Country

Lima, Perú Summer 2013

●Raised funds to increase the budget for the organization to build houses in impoverished areas of the country.

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