Work Experience
CVS, Brooklyn, Ny May **** - Present
Retail Store Associate
• Greet customers in a friendly manner and provide excellent customer service by responding to customer questions, and resolve customer concerns
• Assist customer with product choices and/or locating items, when needed
• Remain knowledgeable on existing inventory, including product types and brands
• Help customers complete purchases and join rewards program to promote loyalty
• Operate cash register – this includes refunds, handling cash, checks and credit card transactions
• Bag all guest items efficiently, and neatly
• Assist customers through the self-checkout process and help as needed
• Operate photo printing machine – this includes developing and printing of photos to final sale
• Ensure the refrigerators and coolers are fully stocked while being available for customers
• Maintain the sales floor by restocking shelves, displaying merchandise, and completing inventory as directed by store manager
• Manage inventory supply on sales floor as well as stockroom
• Update pricing information and perform markdowns on previous season items
• Provide staff support to all department
• Work effectively with shift supervisor and store associate crew – includes supporting opening and closing store activities, when needed
• Mentor newly hired associates in all cashier activities and all photo lab operations
• Maintain a clean and tidy store, and a clutter free work area
• Answer store phone
Computer Skills
Microsoft: Word – Excel – Outlook – and PowerPoint Education Skills
Greater Lowell Technical High School
Tyngsborough, MA August 2019 – May 2020
High School Diploma GPA: 3.8
• Placed on the honor roll every year
• Made the high honor roll several times
• Presented a class-winning end-of-the-year project which earned an award
Ambitious and responsible high
school graduate with excellent
communication skills and retail
experience. Possesses a
background in sales and an interest
in merchandising.
Key Skills
• Ability to work well
independently or as a
team
• Able to work within a fast-
paced environment
• Creative customer service
problem-solving
• Excellent technical skills
• Knowledgeable about
inventory control
• Available for flexible work
shifts
• Punctual and highly dependable
• Completed Occupational Safety and
Health Administration (OSHA) training
and received certificate
Ariana
Milano
189 Jones Avenue
Dracut, MA 01826
ad3qjd@r.postjobfree.com