Human Resources Employee Relations

RAQUEL LOPEZ, SHRM-CP

***********@*****.*** / Reading, PA / 610-***-**** / (36) Raquel Lopez, SHRM-CP LinkedIn HUMAN RESOURCES AND EMPLOYEE RELATIONS SPECIALIST

Extensive background as a human resources generalist with particular expertise in employee relations. Experience in various industries including manufacturing, insurance and safety systems. Areas of Expertise:

• Employee Relations and Engagement • Training and Development

• Recruiting and Retention • Diversity, Equity and Inclusion (DEI)

• Performance Management • Policies, Procedures and Regulatory Compliance

• Benefits administration • Bi-lingual (English/Spanish) EMPLOYMENT HISTORY

MANAGER, HUMAN RESOURCES BUSINESS PARTNER, Elite Sportswear, Reading, PA Mar 2022 – Jan 2024 World renowned manufacturer of GK gymnastics uniforms (US Olympics outfitters), Omni Cheer & Dolfin swimwear

• Employee relations (investigations-harassment, domestic violence, theft).

• HRBP supporting Distribution Center Director & VP of Production (recruitment, lay-offs, terminations, orientation, employee issues/questions regarding payroll, benefits, Paylocity access, company policy, etc.).

• Training – Spanish Lunch & Learns, Timecard training powerpoint, orientation for Spanish-speaking new hires, SOP’s for production departments, created Training Matrix in Paylocity, facilitated the Workforce Development Program in coordination with RACC and was awarded $28,000 in Wednet Funds (2022-2023)

• Full-cycle recruitment, orientation to termination, leave administration (FMLA, STD, ADA, etc.).

• Unemployment administration (savings of nearly $20,000 in unemployment relief of charges, appeals).

• Projects: Manufacturing Day (plant tour with RMCTC Sewing Class students & powerpoint present for Graphic Design students). I9 audit, Job Fairs, Training Matrix for New Hires and Managers, configuration of the performance review & Exit Interview process in Paylocity, EEO reporting, created HR SOP’s (recruitment, termination leaves, unemployment Sides/Fact-finding, etc.).

HUMAN RESOURCES GENERALIST, The Loomis Company, Reading, PA Jun 2021 – Mar 2022 Industry leader in Property & Casualty Insurance, Employee Benefits Brokerage Firm

• Employee relations, policy interpretation & benefits administration – support for managers.

• Full-cycle recruitment.

• Leave administration: FMLA, STD, LTD, ADA, Personal Leave and Work Comp.

• Payroll preparation (Paycom); provided information to Payroll Manager; checked timecards for missed punches, employee and supervisor approvals; input leave hours (FMLA/STD/LTD, etc.); checked and approved time-off requests, reviewed employee personnel changes, transfers, etc.

• Benefits reconciliation for billing

HUMAN RESOURCES GENERALIST, Berkshire Systems Group, Inc., Reading, PA Jun 2016 – Jun 2021 Industry leader in fire, security, sprinkler & communication systems

• Full-cycle recruitment.

• Leave administration: FMLA, STD, LTD, ADA, Personal Leave.

• Created safety training (PowerPoint), appraisal manual for managers, handbook policies (dress code, IT usage, COVID protocols).

• Administered the Drug & Alcohol testing (non-regulated drivers, pre- and post-employment).

• Coordinated annual performance reviews via ADP Workforce Now & Paylocity.

• Co-chaired the Safety Committee meetings/minutes/PA TASK Annual recertification.

• Completed annual client Safety recertifications via Cargill, Avetta, ISNetworld. HUMAN RESOURCES GENERALIST, Enersys, Reading, PA Aug 2004 – Jun 2016 Leading battery manufacturer with sales and service presence in 30 countries

• Field Manager support with employee relations, leaves, handbook policy interpretation.

• Partnered with IT to create EnerSys’ in-house appraisal system and administered the annual performance management program and LMS appraisal training.

• Developed field management training (Building a Case for Diversity; Appraisal Manual for Managers; Employee Engagement Presentations; Harassment and Drug-Free Workplace)

• Administered the tuition reimbursement program, drug & alcohol policy (regulated and non-regulated drivers), Service award program

• Full-cycle recruitment, benefit billing reconciliation

• Yearly Plant audits (Warrensburg, MO & Kentucky): audit employee files, workers compensation, recruitment files, leave administration files.

EDUCATION & CERTIFICATIONS

SHRM-CP Designation – with continuing education in areas such as employee relations, DEI, employment law, performance management and benefits administration Central Penn Business School – Summerdale, PA – Courses in Business Administration TECHNOLOGY

Paylocity, Paycom, ADP, MS Word/Excel/PowerPoint/Outlook AFFILIATIONS/HONORS

Hispanic Center of Reading & Berks County (2022-Present) – Board of Directors Member Society for Human Resource Management – Member

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