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Quality Assurance Customer Service

Location:
Colchester, CT
Posted:
February 18, 2024

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Resume:

Suzy Dorlus

* ***** **** *** *

Norwich, CT *****

860-***-****

ad3qhs@r.postjobfree.com

Skills

● Positive attitude

● Good communication skills

● Problem solving

● Team player

● Adaptability

● Multilingual communication skills

● Management skills

● Time management skills

● Quality Assurance experience

Experience

April 2000 - September 2001

MCI, Chesapeake VA - Inbound phone specialist

● Operating phone lines

● Creole speaking operator in a multilingual environment

● Assisting training new employees on operating phone lines June 2001 - December 2003

Foxwoods casino, ledyard CT - Cashier

● Provided customer service to clients

● Heavy cash handling ~ responsible for money exchange February 2003 - June 2005

Mac Town Inc, Miami FL - Floor Supervisor

● Maintained records for each consumers in areas of attendance, training progress of clients

● Supervised & assisted clients with daily living activities March 2005 - November 2006

Sam’s club, Salisbury MD - Cashier/Pharmacy tech

● Inventory of meds

● Calling doctors for refills

● Money handling

● Cash register

July 2007 - may 2012

Allen Family foods - packing

2

November 2018 - June 2021

Lowe’s Distribution Center, Plainfield CT - Receiving Associate

● Unloading trucks with machinery

● Processing of merchandise

● Functions related to the receipt process

March 2022 - June 2022

First Student INC, Norwich CT - Bus monitor

● Greeting passengers

● Assigning seating

● Assist special needs students with seating

● Assisting bus driver with Various task

Education

June 1995

Miami Central Senior high, Miami FL - High school diploma

● General Course studies

1995 - September 1998

Miami Dade Community College, Miami Fl - Degree/certification

● Vocational/Technical

● Physical Therapy

2011 - 2012

Ridley Lowell Business & Technical Institute, New London CT - Degree/certification

● Massage Therapy



Contact this candidate