Jamie Roberson

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Phone Number 425-***-****

Email ad3qhq@r.postjobfree.com

Dedicated professional with proven performance in supervisory, leadership and communication. Able to handle a variety of tasks and responsibilities while providing excellent communication and interpersonal skills. Possesses strong quantitative problem solving and prioritization skills. Eager to learn new skills and be a part of a committed team focused on cultural diversity, integrity and empowerment

SKILLS

• Suicide Prevention Planning • Motivational Interviewing Strategies

• Problem Solving • Training and Development

• Processes and Procedures • Supervising Employees

• Complex Problem-Solving • Employee Presentations

• Continuous Improvement Projects

• Strategic Planning

• Communication Skills

• Crisis Intervention

EXPERIENCE

COVID Disease Intervention Specialist/Supervisor

Snohomish Health Department, US Oct 2020 – Dec 2023

• Supervised staff assisting with COVID-19 Isolations and Quarantine

• Performed daily shift activities and weekly staff meetings

• Reviewed Daily COVID-19 assessments and work done by DIS

• Provided short-term problem-solving support to those in a COVID crisis

• Collaborates with childcare, school, and employers regarding COVID-19 I&Q

• Assesses appropriate COVID-19 I&Q guidelines for referring agencies

• Adheres to new and ever changing COVID-19 guidelines

• Facilitated bi-weekly meetings with schools and community partners Director of Utilization Management

Smokey Point Behavioral Hospital Feb 2017 - Aug 2017

• Communicated regularly with healthcare professionals regarding changes in utilization management processes or new initiatives.

• Utilized critical thinking skills when making decisions related to the authorization or denial of requested services.

• Conducted clinical peer review activities including retrospective chart reviews for all levels of care.

• Developed, maintained, and updated utilization management policies and procedures.

• Analyzed medical records to determine appropriateness of services provided in accordance with established criteria.

• Completed chart audits for mental health and substance use disorder patients

• Participated in crisis support in emergency situations with new arrivals and/or ongoing inpatient treatment Treatment Supervisor/Lead Counselor

Catholic Community Services, US Nov 2007 - Feb 2016

• Facilitated and planned weekly staff meetings

• Guided and supervised employees including weekly professional development supervision

• Provided conflict resolution opportunities between employees

• Organized and facilitated community enrichment programs

• Conducted initial 90-day employee reviews and annual employee reviews

• Conducted crisis interventions

• Provided case management for optimum care for substance use

• Collaborated with community partners to problem solve

• Trained and educated interns and employees regarding proper work completion and adherence to agency policy and procedures

• Coordinated with human resources in hiring the appropriate individual and assisted in developing training tools

• Evaluated charts and completed quarterly client chart audits and reports

• Documented and maintained employee personnel files including employee professional development goals and disciplinary reports

• Documented Correction action plans and addressed plan with employees

• Educated families, school educators, high school students on various community health topics

• Advocated and acted as a liaison in the drug court program

• Facilitated Intensive Outpatient Groups and Programs

• Completed referrals for long term community support services for mental health EDUCATION

Bachelor of Arts in Human Services, Minor in Psychology Western Washington University, Bellingham Jun 2008

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