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Behavioral Health Case Management

Location:
Lancaster, TX
Posted:
February 18, 2024

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Resume:

Jennifer Stoker, LCSW

DFW, TX

214-***-****

ad3qg1@r.postjobfree.com

Objective

Experienced clinical social work professional with a background in case management, coordination of care, service implementation and leadership, seeking a role with potential growth and skill enhancement.

Education

TEXAS A &M UNIVERSITY-COMMERCE:

Master of Social Work

Bachelor of Social Work

Experience

CVS Health

12/2022-Present

Clinical Case Manager Behavioral Health

Consulted with physicians, member, hospital staff, and family members to

identify timely resolutions or identified problems.

Coordinated all patient and family services ensuring patient’s end of life goals are maintained

Assesses and identifies cases for intervention.

Prioritize goals and develops a plan based on client needs.

Monitor and evaluate outcome of client’s plan.

Participated in interdisciplinary team meetings to establish, review, and revise

each patient’s plan of care

Assisted and arranged with referrals to outside agencies

Adjuvant Behavioral Health

Oncology Therapist

5/2023 to present

Counsel clients or patients individually and/or within family sessions, to assist in overcoming dependencies, adjusting to life, or making changes.

Make internal referrals to IOP if little to no improvement occurs within 8 weeks of OP therapy.

Guide clients in the development of skills or strategies for dealing with their problems.

Develop and implement treatment plans based on clinical experience and knowledge, establishing SMART goals with the patient.

Treatment plans are to be developed 72 hours after intake and updated / modified every 4 weeks.

Prepare and maintain all required treatment records and reports.

Evaluate clients' physical or mental condition, based on review of client information.

Collaborate with other staff members to perform clinical assessments or develop treatment plans within 2 days of establishing care with the existing patient.

Refer patients, clients, or family members to community resources or to specialists as necessary.

Medical City Arlington

02/2019 to Present

Medical Social Worker, PRN

Provides direct social service and counseling to patients/families.

Utilizes crisis intervention and problem-solving skills to facilitate and enhance patient and

Family’s ability to meet acute and ongoing medical and psychosocial needs. Accurate and timely

Participates in multidisciplinary rounds and proactively determines patient needs for discharge.

transitions including transportation, DME, LTAC, SNF, home health agencies and hospice.

Cross train sufficiently to team member's duties to be able to serve as back up resource.

Assesses and identifies cases for intervention.

Proactive case identification.

Collaborate with third party payors internal case management/disease management departments as appropriate.

Assisted and arranged with referrals to outside agencies.

Assisted with transfers to other healthcare facilities when needed.

Coordinated all patient and family services ensuring patient’s end of life goals are maintained

Reviewed medical records on all referred patients for history, level of care, and current needs.

· Consulted with physicians, patients, hospital staff, and family members to identify timely resolutions or identified problems

Developed discharge plans based upon thorough needs assessments.

Methodist Hospital

03/2021 to 1/2022

Medical Social Worker, PRN

Provides direct social service and counseling to patients/families.

Utilizes crisis intervention and problem-solving skills to facilitate and enhance patient and

Family’s ability to meet acute and ongoing medical and psychosocial needs. Accurate and timely

Participates in multidisciplinary rounds and proactively determines patient needs for discharge

transitions including transportation, DME, LTAC, SNF, home health agencies and hospice.

Cross train sufficiently to team member's duties to be able to serve as back up resource.

Assesses and identifies cases for intervention.

Proactive case identification.

Collaborate with third party payors internal case management/disease management departments as appropriate.

Assisted and arranged with referrals to outside agencies

Assisted with transfers to other healthcare facilities when needed

Coordinated all patient and family services ensuring patient’s end of life goals are maintained

Reviewed medical records on all referred patients for history, level of care, and current needs

· Consulted with physicians, patients, hospital staff, and family members to identify timely resolutions or identified problems

Developed discharge plans based upon thorough needs assessments

VA Dallas (contract)

02/2018-10/2018

Case Manager

Provided complex case management of Veterans which involves screening, assessment, treatment, goal setting and coping skill training

Conducted comprehensive psychosocial of the support systems, functional status, vocational, economic, housing, spiritual, cultural and legal factors which may influence the Veteran’s ability to maintains optimal health / well-being and reduce hospitalization.

Organized coordination of placement such as medical foster homes, assist living, and nursing home.

Worked with families/caregivers and patients through death/dying issues.

Participated in interdisciplinary team meetings to establish, review and revise each patient’s plan of care.

Responsible for the maintenance of electronic medical records.

Reviewed medical records on all referred patients for history, level of care, and current needs.

Developed discharge plans based upon thorough needs assessments

Dallas Behavioral Health

08/ 2017 -02/2018

Therapist

Provided extensive case management and care coordination services for consumers and families from intake to discharge (including social services and linking consumer to community resources).

Implemented evidenced based practices to consumers of all ages in an outpatient setting focused on substance abuse and mental health disorders.

Developed and maintained individualized treatment plans focused on consumer identified goals.

Conducted intake assessments and substance abuse evaluations

Facilitated integrated dual diagnosis psychotherapy groups

Maintained documentation in electronic health record

Prepared diagnostic evaluations and treatment plans within interdisciplinary team setting.

Collaborated with schools, community resources, and other providers around client care.

Participated in Adult DBT consultation

.

Sundance Behavioral Health

08/2017 to 08/ 2018

Intake Specialist

Dispatch Crisis Team Clinicians to other facilities to complete evaluations.

Answered the 24hr Crisis phone line and screen patients for admittance into the hospital or possible evaluation.

Evaluated potential substance abuse clients as part of the screening process utilizing a bio-psycho-social assessment to determine each client’s need for treatment.

Conducted initial screenings for potential dually diagnosed clients to determine each client’s need for treatment and level of care.

Coordinated with insurance/case management offices for approval of care reimbursements for clients.

Maintained relationships and communicated with referral sources, including probation officers, regarding prospective client to ascertain treatment history/goal.

Promoted implementation of therapeutic milieu and daily program schedule.

Maintained a safe and efficient working and treatment environment per facility policies and procedures.

REFERENCES AVAILABLE UPON REQUEST



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