Objective:

Seeking a career opportunity that will allow me to utilize my professional skills, as well as cultivate and acquire new skills for career growth and advancement..

Experience:

Resilience Force – Community Health Worker March 2021–Present

Responsibilities: Conducted Covid-19 community outreach and education to Orleans Parish residents; influenced and connected community members to resources through the Unite Us platform. Assessed and addressed food insecurity via the SNAP enrollment process. Facilitated hurricane preparedness and readiness conversations at tabling events throughout the City of New Orleans. Data collection, analysis and entry.

LCMC Health – Patient Access Rep February 2019 – March 2021

Responsibilities: Helped patients gain access to medical treatment facilities; communicated well with the public and accurately recorded data; processed information for admittance, dismissal and insurance billing. Greeted patients and their caregivers. Relayed information between patients and other staff members with updates as needed..

United States Postal Service – Mail Handler October 2018 – January 2019

Responsibilities: Prepared, moved, and sorted the millions of letters and packages that passed through the nation’s postal offices. Unloaded mail trucks as they arrived, removed mail from carrier sacks and in preparation for the next load to be delivered; sorted mail according to country, state, zip code, and street. Marked canceled stamps on parcel post either by hand or appropriate canceling machines. Wrapped damaged or mishandled parcels before processing. Performed minimal sales and service duties as assigned.

Vanguard - Housing Inspector September 2017 - February 2018

Responsibilities: Verified ownership and occupancy of damaged homes, recorded damages of the interior and exterior of damaged dwellings; selected and viewed damages from a list of disaster related losses; and photographed damaged property, supply items needed to inspect properties, such as; standard tape measure, rolling tape measure, clipboard, report damages through a kiosk to be submitted to FEMA headquarters for processing.

Lowe’s Home Improvement - Shift Supervisor January 2017 - September 2017

Responsibilities: Management duties included screening, interviewing, hiring, and training new employees, managed front-end and lumber department employees. Provided proficient employee assistance and service to Lowe’s customers. Exuded strong leadership, organizational, and motivational skills at all times to perform daily work performance.

Harrah’s Casino- Cashier November 2015- June 2016

Responsibilities: Greeted customers and provided them with information regarding products and/or services; responded to customer complaints and took necessary actions to resolve their issues. Received payment in exchange of items sold, bag, box and wrapped purchased items; identified prices of goods using memory or scanner, process transactions. Sorted, counted and maintained accurate currency accounting throughout each shift. Processed exchanges and refunds to ensure that all checkout counters are stocked with cash. Maintained periodic sales reports and spreadsheets, assisted in stocking shelves, rotating merchandise and marking prices; created periodic transaction reports; trained other staff members to work as cashier, maintained store inventory and sales activities and kept the work area tidy and clean.

Education: John McDonogh Senior High 2001-2003

Delgado Community College 2011-2012 General Studies

Skills: Excellent oral and written communication skills

Capable of serving customers efficiently, while multitasking

Advanced math skills, and the ability to work with minimal supervision, experienced in calculation problem solving, and proficient in Microsoft Word, Excel and Outlook.

Community Health Worker Training:

Lachon LSU Community Health Worker Core Competency Training

NolaReady

1) HIPAA

2) ICS 100

3) Volunteer Orientation

4) Vaccine Volunteer 100 & 200

5) Shelter Training

Johns Hopkins, Basics on Contact Tracing

De-escalation Training

Salesforce LDH Training

UniteUs Live Training

Fema ICS 100, 200 & 700

References:

References available upon request

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