RESUME

THOMAS PHAM

ad3qa9@r.postjobfree.com 909-***-****

**** *** *** ******

Westminster, CA 92683

Summary

I’m a dedicated, self disciplined and hard working pharmacy manager for almost 25 years. With the Doctor’s degree in pharmacy from USC. I have an extensive background in the field and also keep up and improve my skills through continuing education, intern mentoring and patient monitoring and counseling. I also have intensive experience in managing pharmacy operations and staffs, cost saving strategy for the most productive outcomes in management and patient care. My store continues to operate strongly and thrive well through out the years under my management. I’m moving to Orange County and wish to contribute to my new employer with the same great skills I’ve built over the years. I’m confident, with my extensive experience in managing pharmacy department and communication skill, that I could contribute the best to the position I’m applying for .

Skills

• Training and Mentoring Rx staff and interns

• Drug Inventory Management

• Medication Dispensing

• Medication Therapy Management

• Insurance formulary review, adjustment and Prior authorization

• Patient education and monitoring compliance/safety • Immunizations

• Operations Management

• Quality Assurance

• Budget Administration

• Drug Security

Experience

Rite-Aid Pharmacy Colton, CA

Pharmacy Manager

04/1996 - 10/2023

• Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.

• Developed and implemented policies and procedures to ensure compliance with federal, state and local laws regarding the dispensing of medications.

• Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.

• Reviewed prescriptions for accuracy prior to filling to ensure patient safety.

• Provided professional consultation services on drug therapy options for patients.

• Ensured that all prescription information was accurately entered into computer system for billing purposes.

• Maintained current knowledge of pharmaceutical products available from various suppliers.

• Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.

• Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.

• Evaluated new products or services offered by vendors as potential cost savings measures.

• Promoted health education programs within the community through public speaking engagements at local schools or businesses.

• Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.

• Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.

• Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.

• Provided training sessions for new staff members on proper handling techniques for medications and equipment use.

• Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.

• Trained pharmacy interns and newly hired technicians.

• Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.

• Administered vaccines to immunize patients against communicable diseases.

Education and Training

University of Southern California Los Angeles, CA

Pharm. D in Pharmacy

05/1999

• [Student Organization or Club Name] Member

Apha

• Dean's List Honoree 1999

University of California, Riverside Riverside, CA

Bachelor of Science in Biochemistry

06/1995

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