Senior Manager, with over twenty years of non-profit and for-profit management experience.

Expertise in strategic planning, development of policies and procedures, and staff development.

•Successful Grant Writer. Created and amended Agencies Employment handbook • Record in, fundraising, budget development, and implementation as well as collaboration building and community relationships. • Intuitive Youth Development Strategist. Teen Specialist.

•Senior Property Manager for Luxury Apartment.

•Site Manager for Conventional, Co-ops, Condo's Section 8 and HUD as well as Active Adult Community.

•Supervised diverse groups of senior managers, line staff, and volunteers.

•Led development team expansion of agency’s program development, operating budget, public relations, and marketing.

•Led multi-diversified team.

•Led building and facilities operations and certification process.

Fiscal Supervision of million(s) dollar budgets with multiple funding sources.

•Computerized agencies fiscal, departments.

•Overseer for multi-department budgets.

Portfolio Supervision and Management- diverse mixture.

•Luxury, Multi-Family, HUD, Market Rate, Public Housing, Low Income, Home Units, - Condominiums, Cooperatives, HOA’s, Seniors (Over 55) Facilities.

•Proficient on One/Site Real Page, Yardi Plus, Remote Landlord, Buildium, Rentec Direct, ECB Etc.

•Work extensively with Unions

2021-Present Consultant with ECCRgroup/East Stroudsburg

Assess small business property portfolios, developing training modules and safety protocols, as well as building upkeep and safety checklist.

Develop plans for upward mobility for current employees and ways to retain staff.

Implementing Human Resources policies and procedures in congruent with city and state requirements.

Develop payroll and implementation of tenant tracking systems.

Develop and revise policies and procedures manual.

Pre-screen new employees, develop on- boarding and exiting process.

Develop rental/lease application/amended pet and parking policies.

Develop strategy and framework for overseeing building portfolio budgets.

Develop Notice to quit policy and assist with legal processing.

2018-2021 Executive Director/General Manager Advantage Management/Northern Manhattan Equities

•Led property management with large affordable housing real estate portfolios (56 Buildings)

•Supervised and managed all regulatory requirements imposed by HPD, HCR, and HDC and the mechanisms/ updated processes to ensure the compliance of our portfolio. (Ex. HUD, DHCR Registrations, HPD Annual submissions, Local Law Compliance, etc.)

•Supervise all state vouchers, violations, and stipulations.

•P and L responsibilities for 56 buildings-thousand units of real estate.

•Create annual budgets for real estate portfolios and ensure operational targets and budgets are met.

•Supervise the asset management department.

•Supervise and manage control of all new hires.

•Vetted and approve all vendors and approve all orders.

•Supervise all property managers. train all supers and porters as well as to conduct bi-weekly meetings and building visits. Approve all Payroll on Paycom and ADP.

•Manage compliance, leasing renewal departments, approve new rentals and update waiting list.

•Set up and attended all tenant and board meetings; worked progressively with co-op/ condo Board of Director.

•Work with owners to delineate progress and new areas of growth and or stagnation.

2017-2018 -Charter School Consultant Summary of Positions:

•Building Operations and support- day to day (10 Charter Schools) of all paradigms from ATS, Infinite Campus, School Mint

•Processing student lottery, busing, organizing trips, health and wellness, Order supplies protocol, Math and Reading

•Get Ready Academies, school food, and transportation. Assisted with Alumni events as well as Middle School Articulation.

•Managing building day-to-day operation which includes school staff and custodians as well as foodservice entities.

•Working with families on court documents, housing, finding extended day programs as well as summer camps. New student/family orientations.

2013-2017: Contractor

Site Manager-Multifamily Management Corporation

Responsible for the day-to-day services for several community buildings around the region.

•Facilitate the processing of new applicants on RealPage.

•Site Manager for twenty buildings- Luxury, HUD, Section 8, Condominiums, Coops, low-income houses, and over the 55 community.

•Process move-ins and move-out.

•Facilitate notice to quit order.

•Generate monthly reports.

•Collections: rents and arrears.

•Generate final account statements.

•Create and ROG bills on OPS. (OneSite/Real Page)

•Communicate and find solutions for tenant issues.

•Assist tenants with understanding their monthly rent statement.

•Assist tenants with the online portal.

•Work/communicate with the village offices on requests, updates, and or issues.

•Work with outside agencies to provide services to tenants.

•Facilitate and implement the processing of getting monthly rent checks to the main office

•P & L for each building.

•Approving supplies for each building.

•Budget for each building/transportation. (If building has transportation)

•Check building bi-weekly for proper maintenance procedure working alongside

•superintendent and maintenance staff. Facilitate bi-weekly staff meetings for each paradigm.

•Attend Monthly/Weekly Village and Department meetings.

•Provide weekly Information Guide to all Tenants. (Monthly calendar not limited to activities, communication of updates.

•Created tenant survey questionnaire to provide adequate services and activities.

•Supervised monthly meetings with tenants.

•Supervision of employees and contractors. Processing bids when necessary.

•Overseeing construction projects.

•Process lease renewals.

•Facilitate and implement holiday events and socials quarterly for tenants.

•Maintain 24 Hour Emergency Answering Service

•Building Operations including common areas competitive bids as required for

repairs and improvements, purchase supplies, arranging contracts for elevators, heating, ventilation, and air-conditioning systems, fuel water, gas, and exterminator.

•HUD trained

•Inspect properties on a weekly, monthly, and quarterly basis

•Monitor that all maintenance and repairs performed in a timely and cost-effective manner. Implement a preventative maintenance program.

•Oversee all vendors and personnel working at the properties to maintain a high standard of performance by terms of contracts and expectations of owner and tenants. Oversee vendor scheduling, billing, and compliance with our insurance requirements.

•Renew mechanical and operational permits, certificates, licenses, and contract service agreements. Ensure that all required inspections, certificates, permits are properly maintained and in full compliance with all local/state/federal laws.

•Clear any violations on properties. Keep current with changing building codes, technological advances, regulatory environment, and industry best practices.

•Oversee and process all tenant communications: service requests, complaints, emergencies. Ensure that building staff properly responds to all issues and that items completed promptly.

•Residential: Facilitate all tenant move-in/move-out and ensure that procedures are followed.

•Coordinate and supervise all aspects of apartment renovations/turns including developing a scope of work, bidding process, insurance, budgets, schedules, and timely delivery.

•Commercial and Retail: Monitor tenant buildouts and ensure tenants obtain and

•closeout any required permits

•Engage vendors for environmental investigation and remediation. Maintain lead paint records.

•Work with senior management to develop operating and capital budgets and to track variances.

•Complete weekly and monthly reporting on leasing activity, variances to the budget, tenant issues, capital projects.

•Review and approve all invoices weekly.

•Hire, train, motivate and supervise on-site (some union) building staff, including formal and informal performance evaluation, review and approval of timesheets, instructing and advising staff on company policies and procedures.

•Create an atmosphere of accountability, cooperation, professionalism, and customer satisfaction among staff members.

•Working with all agencies to maintain non-violations and or to correct them. Such as HPD etc.

2015-2018- Director of First Impression and Agent Services-Keller Williams Reality (Evenings and Weekends)

Responsible for operation for the facility- All Leases.

•Maintained, upkeep/updated all agencies, building, and program licenses.

•Maintain and update all listing as required by HGMLS.

•Maintain a list of agents with HUD Listings and Keys.

•Work with banks on listing ROE foreclosures.

•Update all listing changes as they become available.

•Supervise all building staff and activities.

•Assist all agents out in the field with showing requests and or cancellations.

•Assist homeowners with requests and or cancellations.

•Facilitated all hires, purchases, and scheduling.

•Approved all agencies’ marketing and PR materials.

•Update marketing materials

•Supervise and Train New Agents in the protocol of the agency’s requirements.

•Manage systems and contractors for building technology, phones, copiers, computers.

•Communicate with all subcontractors for building maintenance i.e., landscapers, cleaners.

•Make agents aware of our tools: What we have, where they are, how to use them, where to learn and get help

•Maintain agent roster, picking up and releasing licenses.

•Communicate with agents on renewal dates and prices.

•Communicate with agents on awards submission dates and assist in reports for applications.

•Supervise the closing of property paperwork.

2011-2014

Director of Operations-Yerwood Center, Inc./ Property Manager

•Responsible for day-to-day operation for the Facility- All leases, main building, gym, pool, and kitchen.

•Maintained, upkeep of all building and program licenses.

•Supervise all building staff and activities.

•Facilitated all hires, purchases, and scheduling.

•Approved all agency’s marketing and PR materials.

•Assisted with grant writing, implantation and reporting

•Department of Health liaison.

•Developed Stamford’s First Teen and Middle School Articulation Program.

•Developed Agency Evaluation tools and surveys.

•Responsible for all outside rentals and activities after hours.

•Project Manager for all construction projects.

2009-2011

Dean/English Teacher-After Care Supervisor for the Alternative to Success Program-Stamford Public Schools

•Supervised at-risk students who require a one-on-one paradigm in their educational process.

•Prepare students for college and career after graduation success.

•Assist students in developing their portfolio for graduation.

•Worked closely with guidance counselors and law guardians to assist student with an exit plan for their future.

•Assist students with their social and emotional development.

•Implement learn and serve projects

•Worked with the Pupil Personnel Committee to develop strategies to aid student’s better access learning achievements.

2007-2009

Director of Operations/Youth/Child Care Services – Roosevelt Island Non-Profit

•Supervise dStaff of 150 with 5 Direct Reports.

•Managed Board Development and meetings/ Strategic Planning, Creating Adhoc Committees/Capital Campaign, and endowment

•Program and Grant Developer for all grants

•Managed and supervised all government grants and discretionary funds

•Supervisor for multi-facilities and 5 locations

•Partner with 5 Public Schools in a Federally Funded Program

•Administrator for all Out of School Time Programs including Day Camp

•Supervisor of Day Care Programs, private and ACS funded at 4 locations also

•Family Day Care

•Supervisor of Head Start Programs and Area Council Meetings

•Supervisor of monthly Grant and departmental reports

•Supervised, managed, and implement yearly budget of 9.5 million Dollars

•Trained and knowledgeable in profit and loss and budget modification processes

•Supervised the MIS Technology Center

•Managed and direct Parent Advisory Council, ESL, GED, Family Advocacy

•Component and Community Liaison

•Responsible for the Family Literacy Partnership program

•Facilitated all New Program Development process and implementation in conjunction with Youth/Child Care Services

•Attends local, regional, and national conferences pertaining to individual programs and requirements

•Liaison between city, state, federal and other community organizations

•Responsible for Building Maintenance/Certification and Emergency Evacuation Procedures

•Facilitated Curriculum Implementation and all program evaluations

•Maintained an environment that facilitates the achievement of Youth Development outcomes

•Supervised and implemented evaluation mandates for all program and staff

2002 – 2007 Director of Youth Initiatives - Family and Community Services

Overall supervision of Grant implementation

•Responsible for Strategic Planning and Marketing of program to School Base program.

•Facilitated and implemented focus groups for over 2000 Middle School participants in Westchester County.

•Created a logic model to facilitate and track the program and participant’s progress

•Created an Adhoc Child Care committee that strategically looked at community challenges.

•Supervised Parent Advisory Board

•Managed and supervised the overall program budget of 1.5 million dollars per year

•Responsible for space acquisition and development for Out of School Time

•programs

•Responsible for grant writing to Grantors

•Supervised and implemented evaluation process

1999 – 2002

Program Director/Unit Director/Senior Manager- Bronx, New York

Supervise Staff of 103

•Responsible for day-to-day operations and management of all Out of School Time programs and facility

•Supervised all department directors, coordinators, and supervisors

•Supervised membership with fees and recruitment of over 9,000 participants

•Responsible for Public Relations and Marketing for all programs

•Implemented Community Service for over 300 participants

•Administrator for 17 private and public grants

•Managed, developed, and supervised all program department budgets in the excess of 1.6 million dollars per year

•Liaison between staff and Human Resources

•Created, managed and implemented the alumni program

•Supervised Board Development and training projects and process

•Supervised and implemented all programs set forth by the National Office for members ages 6-18

•Community Liaison between the club, churches, high schools and other CBO’s

•Attended local, regional and national conferences

•Assisted with the Capital and Endowment Campaigns as well as with other fundraisers

•Supervise all program evaluations

1996 – 1999 Early Learning Center Director/Senior Manager Virtual Y Pilot Program- • Supervised staff of 90

•Researched, managed and implemented curriculum

•Supervised all programs implementations and operations

•Supervised and manage a budget of $950,000 per year

•Administrator for State Grant

•Supervised and managed mentor and mentee program

•Supervised all program evaluation process

1986 – 1996 Program Director- Harlem Children s Zone (Formerly Rheedlen Centers)

•Supervise staff of 50

•Responsible for the day-to-day operations for the Senior Facility, At-Risk Teen program, Family Empowerment Services, Summer Day Camp, and Intergenerational programs

•Managed a budget of $550,000 yearly

•Administrator for all grants and maintain requirements

•Acted as liaison with the Department of Health, Administration for Children

•Services, United Way Truancy Program, Board of Education, Department of Aging, American Health Foundation and American Heart Association

•Responsible for evaluations of all programs

Academic Credentials

Volunteer

Bachelors, Mathematics University of London and Commerce

Bachelors, Education/Psychology, Business Management-College of New Rochelle Masters, Business Administration- Current

Related Professional Activities

M.L. Wilson Boys & Girls Club- Program Development and The Policies and Procedures Committee

Vice President Sacred Heart School

Borough President Committee on Community Issues Teens at Risk and Domestic Violence Officer of The Community RoundTable Grant Writing Firm

Certifications

•Boys & Girls Club Senior/Middle Manager s Track

•Senior Manager in Non-Profit

•Day Camp Director

•Youth/Child Care Development Specialist-

Awards

•Staff of the Year

•Standing up for Children

•New York City Professional Women__

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