Abduljabar Abdulwahab

Brooklyn, NY *****

ad3q7g@r.postjobfree.com

+1-315-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Security Guard (Unarmed)

Amazon - Syracuse, NY

October 2021 to November 2023

• Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry

• Obtain help by sounding alarms

• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers

• Control traffic by directing drivers

• Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures

• Maintain environment by monitoring and setting building and equipment controls

• Maintain organization's stability and reputation by complying with legal requirements

• Ensure operation of security equipment and surveillance cameras by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques

• Contribute to security team effort by accomplishing related results as needed

• Ensure the security, safety, and well-being of all personnel, visitors, and the premises

• Provide excellent customer service

• Adhere to all company service and operating standards

• Remain in compliance with local, state, and federal regulations

• Respond to emergency situations to provide necessary assistance to employees and customers

• Protect the company's assets relative to theft, assault, fire, and other safety issues

• Follow procedures for various initiatives, including fire prevention, patrolling premises regularly, traffic control, and accident investigations

• Report suspicious activity, criminal behavior, and security breaches Customer Service Representative

MRInetwork Inc

December 2018 to June 2021

• Enthusiastic team player with the ability to motivate, encourage, and excite fellow employees.

• Skilled at mediating conflict and coming up with creative solutions that benefit both the company and customer.

• Proven management experience in effectively training competent customer service associates and continuing to provide outstanding service to customers.

• Confident communicator with an interest in listening to what the customer has to say. Cashier/Garden Associate, reset modular associate, Remodel store associate Walmart - Orlando, FL

January 2013 to November 2018

• Setup of new displays throughout the store.

• Maintained the store's interior and exterior appearance.

• Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities.

•Records and track shipments within warehouse

• Proficient use pallet movers, standup forklifts, swing-reach trucks

• Promote team-oriented, build morale, and control costs. Customer Account Executive

Central Florida Expressway

2013 to 2018

•Managed high volume-workload within deadlines

•Consistent with performance metrics

CUSTOMERS SERVICE REPRESENTATIVES

Customer Service Representative

The Answer Group - Fort Lauderdale, FL

2008 to 2013

Created and maintained service reports

•Resolve customers' billing complaints

•Perform activities such as exchanging merchandise, refunding money, or adjusting bills.

•Complete contract forms, prepare change of address records, or issue service discontinuance orders ㅡ

Education

HIGH SCHOOL DIPLOMA

South Plantation High School - Plantation, FL

VALENCIA COLLEGE

Skills

• Microsoft Office Microsoft words Warehouse Management Customers and Tech. Support Shipping, Order entry and Order puller

• Shipping & Receiving

• Order Picker

• Warehouse Experience

• Troubleshooting (5 years)

• Packaging

• Typing (5 years)

• Customer Relations (5 years)

• Customer Relations (5 years)

• Customer Relations (5 years)

• Manufacturing

• Analysis Skills (5 years)

• Account Management (5 years)

• Data Entry (5 years)

• Produce Experience (5 years)

• Remodeling (5 years)

• Packaging (5 years)

• Microsoft Office

• Customer service

• Typing

• Cash register

• Cash handling

• Warehouse management

• Porter experience

• Order entry

• Freight

• Manufacturing

• Training & development

• Account management

• Analysis skills

• Security

Certifications and Licenses

Class D Security

CPR Certification

Driver's License

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