Diane Watkins
*** * **** ** *******, PA *****
717-***-**** (primary)
********@*****.***
EXPERIENCE
Personal Care Assistant, Morning Star Home Health Care, Lancaster, PA
Prepared meals as needed
Performed housekeeping duties as needed
Performed errands as needed
Monitor the taking of medicines
07/2023 - current
Personal Care Assistant, Faithful At Home Care, Lancaster, PA
Prepared meals as needed
Performed housekeeping duties as needed
Performed errands as needed
Monitor the taking of medicines
08/2019 - 10/2020
Hardlines Merchandiser, Kmart, Hummelstown, PA
Replenished sale shelves, straightened stock
Assisted in unloading trucks.
Removed weekly sale signs.
Replaced pricing labels.
Responded to customer calls and/or requests.
Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
08/2014 - 07/2015
Owner, Jack and Diane's Flag Cars, Palmyra, PA
10/2005 - 04/2014
Drove Oversize Load Pilot Cars using Jack and Diane's Flag Cars to prevent road accidents for over-sized truck load.
Warned on-coming traffic of the approaching load and moved traffic further to their side if necessary.
Worked with law enforcement officers to accomplish the same when the load was large enough to require a police escort.
Ensured the load stayed on the designated route as specified by the permit generated by the Commonwealth.
Enforced rules and regulations governing oversized loads on the public highways as to times allowed for driving.
Developer, American Education Service Harrisburg, PA
08/1991 - 08/2005
Started as an Reinsurance Clerk with American Education Services, in a temporary assignment for JFC Associates.
Was responsible for submitting claims to the guarantor that were denied payment due to a lack of proper due diligence.
Knowledge of the rules and regulations governing the student loan processing was necessary.
An even more in depth knowledge was needed when assigned to help design, create and test the new system being implemented.
Completed the subsystem for claims and reinsurance of denied claims.
Compliance with the other subsystems was required to ensure quality servicing of the student loans.
As an Information Technologies developer, the duties included the following:
Made software changes to the new processes created or corrected processes already in production.
Worked on the end of month/quarter/year processing to ensure proper reporting of financials to the clients.
Researched problems to identify coding changes needed. Reconciled end of month reports that were showing errors in the data.
Worked closely with other departments to ensure effective and efficient processing was implemented.
SKILLS
Efficient processing
Typing 80 wpm
TSO > TSO >ISPF Platinum
Microsoft Word
Microsoft PowerPoint
Lotus Notes/Domino
IBM SPUFI
Due Diligence
COBOL