Marcela Donato

West Palm Beach Fl *****

C: 862-***-****

Email: ad3q78@r.postjobfree.com

OBJECTIVE:

To obtain a position offering the opportunity to utilize my abilities in the health, beauty and business experience, in an environment where these skills can be fully applied and further developed.

QUALIFICATIONS:. Responsible to plan, direct, and oversee the operations of five insurance agencies within our organization. Overseeing and leading the work of a group of people, planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of my team. Clinical procedures including venipuncture’s in pediatric, medical, and Ob/Gyn patients, urinalysis, EKG’s, minor. office surgery, and vital signs Administrative procedures including medical terminology, anatomy and physiology, transcription, law and ethics, filing, patient reception, appointment scheduling, coding, billing, registration, pre-registration, and computer application utilizing medical software. Aesthetic treatments including chemical peels, facials, waxing and hair removal, microdermabrasion, and identifying best skincare needs for clients. Provide care recommendations not diagnosis. Proficiently specialize in the operation of high frequency instruments.

EDUCATION:

Currently Attending Florida Technical College for Bachelors in Business

2021 Esthetician, Florida Technical College

2007 Licensed Insurance Producer, American Business School

1999-2000 Medical Assistant Certificate, Berdan Inst.

1994-1998 Diploma, Passaic Valley High School

EMPLOYMENT:

12/2023- Present

Customer Service Representative

Insta Insure

Duties Include: Assisting insureds with payments, calling insured to advise them of possible cancellations, upcoming renewals, and taking payments. Answering calls and directing them to agent for proper explanations.

12/2017 – 11/2019

Licensed Insurance Producer

Alex Vargas, State Farm Agent

Duties Included: Negotiating and Selling insurance, explain and offering advice to prospective client. Selling insurance such as; life, auto, and fire (which consists of personal and commercial lines) to prospective clients. In addition to selling insurance products also sold some bank products such as; Deposit products (checking, saving, money market account, and C.D.’s), credit cards, auto loan-financing, home equity line of credit, and mortgages.

01/2017 – September 2017

Licensed Insurance Producer

Jenny Riveros, State Farm Agent

Duties Included: Negotiating and Selling insurance, explain and offering advice to prospective client. Selling insurance such as; life, auto, and fire (which consists of personal and commercial lines) to prospective clients. In addition to selling insurance products also sold some bank products such as; Deposit products (checking, saving, money market account, and C.D.’s), credit cards, auto loan-financing, home equity line of credit, and mortgages.

01/2017- 2018

District Central Manager

Freeway Insurance Svcs. Of FL

Duties Include: In charge of entire regions where multiple stores operate. Making sure operational practices of all stores runs smoothly, cleanly and meets any budget and sales goals and is complying with any marketing campaigns and promotions. Interviewing, hire, coordinate and discipline store managers, and check in on individual stores to make sure the store is stocked, clean and in proper working order. Create and maintained budgets, and coordinate with and report to senior management in the company. Keep your employees motivated, resolve conflicts and make hard decisions. Create schedules, order supplies and write reports. Having the ability to make hard and fast decisions. Negotiating and Selling insurance, explain and offering advice to prospective client.

11/2014 – 12/2016

Licensed Insurance Producer

Alex Vargas, State Farm Agent

Duties Included: Negotiating and Selling insurance, explain and offering advice to prospective client. Selling insurance such as; life, auto, and fire (which consists of personal and commercial lines) to prospective clients. In addition to selling insurance products also sold some bank products such as; Deposit products (checking, saving, money market account, and C.D.’s), credit cards, auto loan-financing, home equity line of credit, and mortgages.

12/2012 – 11/2014

District Central Manager

Freeway Insurance Svcs. Of FL

Duties Include: In charge of entire regions where multiple stores operate. Making sure operational practices of all stores runs smoothly, cleanly and meets any budget and sales goals and is complying with any marketing campaigns and promotions. Interviewing, hire, coordinate and discipline store managers, and check in on individual stores to make sure the store is stocked, clean and in proper working order. Create and maintained budgets, and coordinate with and report to senior management in the company. Keep your employees motivated, resolve conflicts and make hard decisions. Create schedules, order supplies and write reports. Having the ability to make hard and fast decisions. Negotiating and Selling insurance, explain and offering advice to prospective client.

06/2012 – 11/2012

Licensed Insurance Producer

Warren Foley, Allstate Agent

Duties Include: Negotiating and selling insurance, explain and offering advice to prospective clients. Selling insurance such as; life, auto, fire (which consists of personal and commercial lines), and Cancer products to prospective clients.

03/2012 - 06/2012

Phlebotomist

All Medical Staffing

Quest Diagnostics

Duties Included: Venipuncture’s and Venicultures Specializing in Pediatric, General Medicine, Gynecology and Specialty exams.

09/2007 - 12/2011

Licensed Insurance Producer

Alex Vargas, State Farm Agent

Duties Included: Negotiating and Selling insurance, explain and offering advice to prospective client. Selling insurance such as; life, auto, and fire (which consists of personal and commercial lines) to prospective clients. In addition to selling insurance products also sold some bank products such as; Deposit products (checking, saving, money market account, and C.D.’s), credit cards, auto loan-financing, home equity line of credit, and mortgages.

2003-10/2006

Medical Assistant/Phlebotomist

St. Joseph’s Hospital & Medical Center

Duties Included: Supervision of laboratory and Bio-Hazardous wastes, clinical procedures such as venipuncture’s and vinicultures. Specializing in Medical, Ob/Gyn, and Pediatric patients. This also includes the collection of urinalysis and fecal specimens, and record keeping of all specimens taken. In addition, the performing of EKG’s, minor office surgery, gynecological procedures, and vital signs. Also notifying patients of all laboratory and radiology procedures. As well to the above clinical procedures listed. I oversaw the inventory of the laboratory supplies. Administrative procedures such as filing, appointment scheduling, patient registration and pre-registration, order processing of all labs for patients; additionally, using computer relations utilizing medical software, coding, and billing. Furthermore, in addition to my duties at the Family Health Center, I also worked per-diem in MICU at hospital, during third shift on weekends. I assisted charge nurses and doctors.

2002-2003

Medical Assistant/Phlebotomist

Dr. Conte Family Practice

Duties Included: Venipuncture’s, urinalysis, vital signs, electrocardiograms, filing, and scheduling, insurance verification, billing assisting patients with physical therapy, and assisting doctors during examinations. Administrative duties such as computer relations utilizing medical software, advising patients of lab results and other examination performed, and appointment scheduling.

SPECIAL SKILLS:

Bilingual- Spanish/English

REFERENCE:

Available upon request.

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