Customer Service Data Entry
Resume:
Pamela Tinoco
Pamela *******@*****.***
San Jose CA, 95123
CAREER OBJECTIVE
Looking to obtain a Merchant, Vendor / Driver / Receptionist / Bartender/ positions utilizing my proven customer service skills. My goal is to exceed prior year’s goals and expectations. EDUCATION
HEALD COLLEGE
Associate of Applied Science degree in Medical Administration Major G.P.A. 3.13 CENTRAL OCCUPATIONAL CENTER
Medical Secretary Certificate Graduation Date: June, 1995 SKILL HIGHLIGHTS
Proficient in Bookkeeping, Payroll, Excel, Microsoft Word, PowerPoint, MS Office
Qualitative/Quantitative sales methods, Data Entry and Transcription
Customer relations, and customer service
Type 50 WPM
.Alphabetical & Numerical Filin
.ABC & Tips Certification
PROFESSIONAL EXPERIENCE
Merchant/ Receptionist/ Event specialist, BlueCrew job Agency, San Jose, CA 2019- Current
*Frito Lays, Computer Tech. Museum
Marketing/ Sales, 911 Tracker, San Jose, CA 2016-2018 ● Goodguys Event, Car Shows Bay Area
● Sales, product knowledgeable
● Customer service
● Data Entry
Receptionist/Payroll, Tree Techs by the Bay, San Jose, CA 2004-2013 Complete payroll for over 30 accounts bi-weekly
Managed a high volume of accounts, while maintaining utmost accuracy and reliability
Suggested procedural changes to help ease and maintain a steady workflow
Successfully maintained a balanced flow of daily activities Manager, Wolf Camera & Video, San Jose, CA 1999-2001 Accountable for cash and credit card documentation paperwork
Responsible for creating game plans for the team to meet quotas and motivating in weekly meetings
Responsible for opening and closing procedures
Accountable for taking inventory, managing cash registers and safe deposits
Multiple Awards
Radiology Clerk, Kaiser Permanente, San Jose, CA 1998 – 2000 Managed Front desk
Basic filing duties
Responsible for entering patient information and scheduling appointments REFERENCES
Robert Contreras
Vesuvius Lane
San Jose, CA 95132
Curtis Langford
85 Budd Ave.
Campbell, CA 95008
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