Scrum Master Project Management
Resume:
Heather Amara Phillips
*** ****** ** – Denver Colorado
******************@*****.***
EDUCATION
Master of Public Affairs
School of Public and Environmental Affairs
Concentrations: Public Financial Administration;
Economic Development
May 2010
IU Bloomington, Indiana
Bachelor’s Degree
Millsaps College
Political Science
May 2008
Jackson, Mississippi
PROFESSIONAL CERTIFICATIONS
Certified Scrum Master January 2024
Scrum Alliance ID 001612077
PROFESSIONAL EXPERIENCE
Denver Public Schools August 2023-Present
Educator, Montbello High School
History/Social Studies Department, teacher of 10th grade history. Curriculum development, supporting students with a high percentage of multilingual learners, emphasis on supporting native Spanish speakers. Strengths in community and team building. Department of Defense Education Activity October 2016-July 2022 Osan AB - Educator
Successful/Outstanding standards-based teacher of History and English grades 6-12; Successfully created curriculum and materials to teach Research Projects (PBL) classes in grades 6-12; Transition Program Coordinator & Coach for new transition program coordinators as the program was rolled out to rest of the Pacific West District; CyberPatriot team Coach, Human Civil Rights Coordinator, Oriented new incoming teachers and long-term subs, Regularly organized school-wide events, coordinating with community based organizations and resources (e.g.: Celebrating Black History Month, Constitution Day event, etc.); Created school newspaper club, Anime club, and mentored student leadership programs.
Camp Humphreys - Educator
Highly Successful Long-term substitute in Algebra, AP Chemistry, Computer Application, Video Game Production, Yearbook grades 6-12, created lesson plans, proctored AP exams, SATs, participated in all normal educator activities and responsibilities; Oriented new incoming teachers and long-term subs, providing information, materials, and support wherever possible; Member of the School Advisory Committee. Created and sponsored Yearbook club and Anime Club at Humphries Middle School; Advised student organizations and created opportunities for community experts to bring career information to students wherever possible. Conducted workshops to share knowledge and technical skills with peers.
American School of Kuwait
Educator
August 2012-June 2013
Taught technology courses (Computer Literacy, Graphic Design, Media and Marketing Technology) to grades 6-12 at the embassy school of choice in Kuwait. Certification in Formative Assessment with technology from the American School of Bombay. Assisted Department Chair with development of brand new, fully integrated curriculum. Created a collaborative learning survey as part of an ongoing initiative under the high school principal. Conducted workshops to share knowledge and technical skills with peers.
Volunteers In Medicine
Volunteer
May 2009-August 2009
Created documentation on the Federal Tort Claims Act regulation for employee training and procedures manual. Updated credentialing verification for all medical personnel serving at the clinic. Provided design recommendations for automation of processes using existing database tools. Americorps August 2004-August 2005
Directed teams of up to 50 individuals on various community-oriented service projects. Ensured accurate and timely reporting. Initiated cooperative projects with community stakeholders on efforts ranging from community beautification to fundraising for local charities, tutoring/mentoring at-risk student populations and voter awareness programs. Promoted events and community awareness of project through interaction with local media.
Motorola
Database Development/Management Contractor
November 2000-February 2001
Analyzed Motorola’s product portfolio for the Body Electronics/Occupant Safety business group within its Semiconductor Product Sector and removed well over 2000 inactive products from their portfolio. Implemented financial directives to reduce outdated inventory. Designed an automated reporting system to provide instant data analysis that cuts research time in half for future portfolio management efforts. Provided recommendations for further development of stored, automated procedures to carry out inventory management at the conclusion of the contract. Applied Products and Technical Resources (APTR)
Database Development Contractor
August 2000-November 2000
Developed Microsoft Access tool for accessing and maintaining data. Entered/normalized existing hardcopy data into an Access database. Provided recommendations for further development at the conclusion of the contract.
pcOrder.com
Contractor
April 1999-August 2000
Content Sourcing
Designed an indexing system to facilitate access to vast in-house digital and hardcopy reference materials. Provided valuable input on the design of the graphical user interface for the indexing system. Contributed content and organizational changes regularly to the intranet site to improve its usability. Analyzed and streamlined processes for three different teams and created customized Access tools for each which eliminated redundancy and automated time consuming tracking and reporting efforts.
Team Lead (Product Family Series)
Created a team which standardized classification of products based on marketing information. Converted an existing process into Access data management tool; reduced labor requirements by one third. Wrote and published documentation on the intranet site. Team Lead (Options and Accessories)
Managed a team tasked with cataloging product options and accessories. Simplified a cumbersome process for tracking and reporting into an efficient one using Access databases. Created and maintained the team’s web page used for marketing purposes. Turned around a poorly performing team and exceeded stretch goals by 15%.
Class/Cat QA
Performed Quality Assurance for the classification process of IT products. Research Analyst
Harvested information from the Internet to fill the Content needs of pcOrder.com covering multitudes of products and services.
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