Ciyanna Prater

Wilson, NC

ad3q36@r.postjobfree.com

+1-252-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Dollar General - Rocky Mount, NC

June 2023 to Present

All duties required to manage the retail establishment are requested from me. I am required to complete inventory, make sure the store is stocked, clean, bank deposits, end of day store shut down, opening and closing the store, watching videos and the cameras to prevent theft and reporting all suspicious activity Customer Service Representative

BB&T Bank now Truist - Wilson, NC

March 2022 to February 2023

This Job required servicing all customer credit card requests such as ordering new cards, researching declined transactions, placing blocks on cards and more. This position required you to be many things such patient, strong, compassionate, empathetic and always provide excellent customer service. I became apart of the engagement team there at Truist and everyone knew my name because of how well I spoke to clients and how quick I could turn a bad call around. Remote customer service rep

KellyConnect - Wilson, NC

August 2020 to February 2022

Taking inbound phone calls as a customer service representative for Apple. This job included setting up appointments for repairs, sending out new devices, troubleshooting and assisting with all related questions for iPhones, iPad and iPods.

Customer Service Representative

Conduent - Raleigh, NC

January 2018 to July 2020

Answer phone calls to refill prescriptions, help with any insurance related questions, assist clients with all needs related to their Humana insurance policy Education

High school diploma

Fike High School - Wilson, NC

August 2012 to June 2016

Skills

• Banking

• Financial services

• English

• Customer service

• Sales

• Data entry

• Communication skills

Contact this candidate