Customer Service Social Media

Pushti Sheth

+1-437-***-****, **************@*****.***

OBJECTIVE:

Looking forward to an opportunity in an atmosphere where I can make a difference and not just be another payroll figure, with an ambitious pace and desire to scale the peaks of professional excellence.

SKILLS:

Time-management skills.

Sincere, responsible, and disciplined nature.

Quick learner.

Attention to minute details.

Can work well with under pressure.

Demonstration of ability to converse clearly and proficiently with customers.

Ability to work in a fast-paced environment.

WORK EXPERIENCE:

1.Customer Service Representative Sept 2022 - May 2023

Dmart, India

Resolve customer complaints via phone, emails, or social media.

Use telephones to reach out to customers

Greet customers warmly and ascertain the problem or reason for calling.

Assist with the placement of orders, refunds, or exchanges.

2.Cashier/Sales associate July 2021 - July 2022

Nini’s Kitchen French Bakery, India

Receive and disburse money in establishments.

Use electronic scanners and cash registers.

Maintain and balance a cash drawer daily.

Excellence in customer service.

Accurate and efficient cash drawer balancing.

3.Cashier Apr 2021 - June 2021

Big Bazaar, India

Register sales on a cash register by scanning items, itemizing, and calculating customer’s purchases.

Customer Service including handling questions and concerns.

Helped management and customers as needed.

Accommodated customers with the writing of their unwanted items.

Assisted customers with locating items.

EDUCATIONAL QUALIFICATION:

CANDIDATE OF POST GRADUATION – PROJECT MANAGEMENT Jan 2024 - Present

Georgian College Toronto campus.

GRADUATION – BACHELOR OF COMMERCE WITH HONORS 2022

Maharaja Sayajirao University, Vadodara, Gujarat, India.

AVABILITY:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Before 4pm

After 4pm

Full day

Before 1pm

Not available

Full day

Full day

Contact this candidate