Account Executive Customer Service

Stephanie Hudson Whitcomb

302-***-**** *************@*******.***

***** ****** **** **** *********, DE 19966

~Summary of Qualifications~

Self-motivated and highly creative professional, with attention to detail, strong interpersonal skills, and management expertise. A natural leader, adept at delegating responsibilities and directing others in a positive and uplifting manner. Excels at identifying problems, developing strategies, and implementing creative solutions. Community driven, valuing volunteerism and altruism.

•creative and logical problem solving

•efficient work processes

•detail oriented project planning

•excellent customer service

•independent worker

•mindful team collaboration

•consistent positive attitude

•strong listener and clear speaker

~Core Competencies~

- Creatively develop marketing solutions with positive measurable outcomes

- Fundraising development and management

- Art direction for photography, video and stage

- Collaboration and coordination with team members

- Media strategy, negotiation, and placement

- Analyzing problems to determine the most effective solution(s)

- Building strong relationships to build customer base and loyalty

- Highly motivated, loyal, quick learner with a strong moral compass

~Professional Profile~

Director of Development & Outreach: Clear Space Theatre Nov. 2018- Sept. 2023

- I was responsible for fundraising, donor relations, grant writing and management

- I was responsible for marketing, advertising, selling ads into the programs, securing sponsors for the shows and programs, creating collaborations with other non- profits, bringing theatre opportunities to other communities Vice President Client Services: Dean Design/Burgard Design April, 2010-2018

- I worked with new and existing clients to develop marketing plans

- I implemented marketing strategies, including creative concepts, art direction, research and media buys

Account Executive: Sussex Countian/The Dover Post Sept. 2006 - April 2010

- I sold newspaper advertising space to new and existing clients

- I developed media strategies, including placement and design Account Executive: The News Journal June 2003 - Jan. 2005

- I sold advertising in TNJ special publications to clients throughout Delaware and Pennsylvania.

- I implemented ad placement, schedule and design strategies District Executive: Southwest Florida Council, BSA Sept. 2001-May 2003

- I was responsible for increasing youth membership by 2% each year, despite a nationwide decline in membership.

- I was the first District Executive in our Council to reach $200,000 in fundraising in a four month campaign.

Account Executive: Delaware Coast Press & Beachcomber June 2000 - August 2001

- I sold classified ads to incoming customers and also made outgoing sales calls

- Promoted to outside sales after a few months

- I sold ad space and worked on design concepts to businesses in Rehoboth

~Education History~

B.S. Speech Communications, Theater Option, concentration in Psychology

• Millersville University (2000)

Millersville, PA

~Volunteer Experience~

Country Cat Rescue -Cat Crew member 2020-2022

Shields Elementary School Musical •Director 2016-2020 MOMS Club of Coastal Delaware •Administrative VP 2017-2018,

•Donations Co-Coordinator 18/19

Bayshore Community Church •Kids Church teacher

Grass Roots Rescue •Cat Crew member 2018

~References~

Available upon request

Contact this candidate