Charissa DiSchiavi

* ****** ******

Staten Island, NY 10309

ad3pwp@r.postjobfree.com

+1-347-***-****

Authorized to work in the US for any employer

Work Experience

Administrative Assistant/Sales Support

US Coachways Inc. - Staten Island, NY

September 2020 to April 2021

• Provided administrative support for Sales Management

• Maintained all files, schedules, etc.

• Composed correspondence

• Scheduled appointments

• Directed phone calls accordingly

• Prepared monthly sales reports

• Provided customer service support to new and existing clients

• Responsible for generating leads

• Answer client inquiries of products, availability, pricing, terms and conditions

• Prepared and submitted client contracts working closely with accounting department ensuring proper billing procedures

Assistant to After School Program Coordinator

New York City Public School - Brooklyn, NY

November 2016 to February 2018

• Facilitated enrollment procedures for after school program

• Answered inquiries regarding program courses, fees and payment

• Planned/ implemented activities and events

• Organized and coordinated program schedule for students and staff members

• Maintained billing records and provided notification of payment

• Oversaw staff including but not limited to DOE personnel, college/high school students and volunteers while at times supervise and assist the children as needed Compliance Assistant

Alliance Bernstein L.P - New York, NY

June 2003 to January 2009

• Responsible for ensuring that all employees are properly registered and have taken required classes with regard to trading and market making rules

• Assist with reviewing and amending the policy and procedures manual

• Provided back-up support to Compliance Officer with business related matters including but not limited to scheduling meetings, planning presentations and coordination of business travel

• Organized and prepared compliance documents and written correspondence

• Monitoring and track expenses for Compliance Officer Executive Assistant

Alpha Investment Management, LLC - New York, NY

April 2001 to April 2003

• Provided support and assistance to the Managing Director of Worldwide Sales, his team and the Marketing Department

• Coordinated travel itineraries for Sales department and reconciled expenses in a timely manner

• Maintained calendars by reviewing, scheduling and prioritizing meetings and business travel

• Managed contact lists, distribution lists, and scheduling of conference rooms for Marketing and Sales Department

• Provided relevant information and documents for meetings and presentations

• Assisted with editing of PowerPoint presentations

• Coordinated conference calls, food arrangements and special events for all departments

• Prepared edited and updated press kits/material for marketing presentations, including compilations of mail merges to potential clients

• Updated and maintained central filing databases

Administrative Assistant

UGO Networks Inc - New York, NY

March 2000 to April 2001

• Answered and assisted customers with purchases and inquiries of computer games sold over the company's Internet site

• Responsible for receiving and distributing incoming and outgoing faxes and forwarding email correspondence

• Worked with various departments to resolve problems and issues

• Organized and scheduled delivery of company products and supplies

• Back up support for other departments

Real Estate Assistant

Cullen and Dykman LLP - Brooklyn, NY

September 1997 to March 2000

• Provided Customer support for the sales and refinance of properties

• Managed daily schedule of Real Estate closings

• Responsible for answering multi line console

• Assisted with computer research for attorneys

Education

Career Center - New York, NY

December 1999

Associate's in Travel and Tourism

Webster Technical School - Tampa, FL

January 1997

Skills

• Customer service

• Microsoft Office

• Personal Assistant Experience

• Team Management

• Presentation Skills

• Administrative Experience

• Sales Support

• Office Management

• Sales Management

• Time management

• Microsoft Excel

• Microsoft Powerpoint

• Databases

• Event Planning

• CRM Software

• Office manager experience

• Clerical experience

• Computer skills

• Microsoft Word

• Microsoft Outlook

• Communication skills

• Editing

Assessments

Problem solving — Completed

August 2019

Analyzing relevant information when solving problems. Full results: Completed

Medical receptionist skills — Completed

October 2021

Managing physician schedules and maintaining accurate patient records Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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