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Customer Service Team Members

Location:
Phoenix, AZ
Posted:
February 18, 2024

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Resume:

602-***-**** - ad3ptc@r.postjobfree.com

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

POS Systems

Liquor Law Compliance

Identification Checks

Bagging and Packaging

Merchandise Restocking

Cash Register Operation

ID Verification

Refund Handling

Maintaining Store Appearance

Product Restocking

Customer assistance

Refunds and exchanges

Cash Handling

Basic math skills

Time management skills

Purchase assistance

Cash register systems

Product knowledge

Money handling

Sales expertise

Cleaning and sanitizing

Staff Training

Written and verbal communication

Receipt and refund issuance

Order taking

07/2020 to 09/2021 Cashier

Murphy USA – Fort Worth, TX

Helped customers complete purchases, locate items and join reward programs. Restocked and organized merchandise in front lanes. Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Mentored new team members on POS system operation, customer service strategies and sales goals.

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

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Worked flexible schedule and extra shifts to meet business needs. Checked identification for proof-of-age for alcohol and tobacco sales. Used POS system to enter orders, process payments and issue receipts. Maintained current knowledge of store promotions and highlighted sales to customers.

Performed cash, card and check transactions to complete customer purchases. Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

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01/2021 to 07/2021 Home Care Provider

Hallmark Health Care Center – Fort Worth, TX

Assisted patients with personal requirements for housekeeping and grooming assistance.

Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies. Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships. 12/2017 to 07/2020 Team Member

Whatabuger – Fort Worth, TX

Contributed to team success by completing jobs quickly and accurately. Instructed junior team members on protocols and procedures of each station to maximize contributions.

Sought out ways to go above and beyond job requirements. Kept work areas clean, organized and safe to promote efficiency and team safety. Trained new team members by relaying information on company procedures and safety requirements.

Worked different stations to provide optimal coverage and meet production goals.

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Learned all required tasks quickly to maximize performance. Operated register to process payments and collect cash payment for order totals. Resolved issues quickly to maintain productivity goals. Developed strong cooperative relationships with coworkers and managers. Highschool Equivalent

References: Available upon request



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