YUDELKA CABRERA

**** ****** ***, ***********, ** (C) 786-***-**** ad3pqh@r.postjobfree.com

Professional Summary

Operations Assistant who continually maintains a positive attitude while interacting with pressing clients. Serves as the primary point of contact for both in-house and external inquiries. I go above and beyond basic administrative tasks and take on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Skills

• Microsoft Excel, Word, and Outlook savvy

• Excellent communication skills

• Database management

• Bi-lingual (English and Spanish)

• Customer service-oriented

• Accurate and detailed

• Social media knowledge

• Pleasant demeanor

• Front desk / Security Operations knowledgeable

• QuickBooks familiarity

• Filing and database Archiving

• Appointment scheduling

• Extensive payroll experience

• Invoice processing

• Advanced clerical knowledge

• Multi-line phone proficiency

• Conference planning

• Critical thinker

Work History

Winter Park Granite

02/2023 to Present

Office Manager/ Administrative Assistant

• Updated physical calendars work orders – manual handwritten input

• Processed daily Installation work packets

• Learned new method for material ordering

• Assisted with in-house countertop sales

• Translated for Managers with employees of Spanish speaking

• Human Resources manage paperwork following work ethics law

• Referrals and suggestions for other construction needs

• Quality assurance on all outgoing job orders going out for the day. Arnet Pharmaceutical

01/2022 to 01/2023

Administrative Assistant

• Process accounts Receivable and Payables invoices

• Answered phones and followed through service calls

• Visual – Invoice aging system knowledge and data entry

• Update company directory in web files and throughout email awareness

• Planned, coordinated, and organized materials for board meetings, committee meetings and events for staff

• Ordered and distributed on a weekly basis office supply while adhering to a fixed office budget

• Worked alongside domestic/ international sales managers to deliver accuracy through customer satisfaction

Pride Staff

08/2020 to 01/2022

Administrative Assistant and Floating Office Clerical

• Process accounts Receivable and Payables invoices

• Answered phones and followed through with service calls

• QuickBooks data entry

• Learned knowledge of Corrigo – dispatching system and data entry

• Planned, coordinated, and organized materials for board meetings, committee meetings, and events for staff

• Manual Payroll extensive hours collecting and double-checking system implementation

• Filing, Archiving, and management of companies’ files – daily upkeep. The Continental Group / FirstService Residential

11/2009 – 5/2020 (lay-off)

Front Desk/ Supervisor of front desk / and now Administrative Assistant

• Process accounts receivable

• Coordinate & bill work orders

• Helped with collections

• Helped unit owners in building & personal matters - troubleshooting

• Updated association files & databases which included unit owner personal information

• Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.

• Ordered and distributed office supplies while adhering to a fixed office budget.

• Coordinated domestic and international travel arrangements, including booking airfare, hotel, and transportation.

• Managed Vendors with organization and upkeep

• Re-evaluated all new hires, security paperwork

• Work alongside managers to deliver accuracy and customer satisfaction Education

High School Diploma: 1999 William H. Turner Technical Arts Senior High school with a minor in Business Technology Affiliated to the Future Business Leaders of America - Miami, FL

Johnson and Wales University with an Associate degree in Travel and Tourism Management, also with a Bachelor’s degree in Hospitality Management - Miami, FL Certificate: Administrative 2015 FSR - Hollywood, FL

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