YUDELKA CABRERA
**** ****** ***, ***********, ** (C) 786-***-**** ***********@*****.***
Professional Summary
Operations Assistant who continually maintains a positive attitude while interacting with pressing clients. Serves as the primary point of contact for both in-house and external inquiries. I go above and beyond basic administrative tasks and take on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
• Microsoft Excel, Word, and Outlook savvy
• Excellent communication skills
• Database management
• Bi-lingual (English and Spanish)
• Customer service-oriented
• Accurate and detailed
• Social media knowledge
• Pleasant demeanor
• Front desk / Security Operations knowledgeable
• QuickBooks familiarity
• Filing and database Archiving
• Appointment scheduling
• Extensive payroll experience
• Invoice processing
• Advanced clerical knowledge
• Multi-line phone proficiency
• Conference planning
• Critical thinker
Work History
Winter Park Granite
02/2023 to Present
Office Manager/ Administrative Assistant
• Updated physical calendars work orders – manual handwritten input
• Processed daily Installation work packets
• Learned new method for material ordering
• Assisted with in-house countertop sales
• Translated for Managers with employees of Spanish speaking
• Human Resources manage paperwork following work ethics law
• Referrals and suggestions for other construction needs
• Quality assurance on all outgoing job orders going out for the day. Arnet Pharmaceutical
01/2022 to 01/2023
Administrative Assistant
• Process accounts Receivable and Payables invoices
• Answered phones and followed through service calls
• Visual – Invoice aging system knowledge and data entry
• Update company directory in web files and throughout email awareness
• Planned, coordinated, and organized materials for board meetings, committee meetings and events for staff
• Ordered and distributed on a weekly basis office supply while adhering to a fixed office budget
• Worked alongside domestic/ international sales managers to deliver accuracy through customer satisfaction
Pride Staff
08/2020 to 01/2022
Administrative Assistant and Floating Office Clerical
• Process accounts Receivable and Payables invoices
• Answered phones and followed through with service calls
• QuickBooks data entry
• Learned knowledge of Corrigo – dispatching system and data entry
• Planned, coordinated, and organized materials for board meetings, committee meetings, and events for staff
• Manual Payroll extensive hours collecting and double-checking system implementation
• Filing, Archiving, and management of companies’ files – daily upkeep. The Continental Group / FirstService Residential
11/2009 – 5/2020 (lay-off)
Front Desk/ Supervisor of front desk / and now Administrative Assistant
• Process accounts receivable
• Coordinate & bill work orders
• Helped with collections
• Helped unit owners in building & personal matters - troubleshooting
• Updated association files & databases which included unit owner personal information
• Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel, and transportation.
• Managed Vendors with organization and upkeep
• Re-evaluated all new hires, security paperwork
• Work alongside managers to deliver accuracy and customer satisfaction Education
High School Diploma: 1999 William H. Turner Technical Arts Senior High school with a minor in Business Technology Affiliated to the Future Business Leaders of America - Miami, FL
Johnson and Wales University with an Associate degree in Travel and Tourism Management, also with a Bachelor’s degree in Hospitality Management - Miami, FL Certificate: Administrative 2015 FSR - Hollywood, FL