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Business Development Project Manager

Location:
Pflugerville, TX
Posted:
February 17, 2024

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Resume:

SUMMARY

Visionary, results-driven project leader with deep experience in construction management within education and government sectors. Well-versed in planning, design, construction, navigating university political environment, client relations, business development, facilities management, and risk assessment and mitigation. Serve as trusted business partner providing high level of leadership in strategic planning, financial acumen, and continuous improvement initiatives, and driving successful bid solicitation that results in significant revenue. Leader of people focused on developing teams through education and training.

AREAS OF EXPERTISE

●Strategic Planning

●Project Portfolio Management

●Financial Analysis & Budget Oversight

●Process Improvement

●Facilities Management

●Stakeholder Engagement

●Risk Assessment & Mitigation

●Planning / Design / Construction

●Team Leadership & Development

PROFESSIONAL EXPERIENCE

QA CONSTRUCTION SERVICES, INC., Austin, TX 2023–2024

Corporate Executive & Senior Project Manager

Recruited by former vendor to identify and pursue new business opportunities, as well as cultivate relationships with potential clients to expand portfolio. Leveraged forward-thinking mindset to ensure efficiency, consistency, and quality across projects and operations within company. Spearheaded pre-construction planning for all capital projects and standardized processes, including developing project scopes, budgets, and schedules, as well as conducting risk assessments and feasibility studies. Applied financial acumen to manage project budgets and expenses, optimize financial processes, improve cash flow, and enhance forecasting. Oversaw 3 direct reports and team of 30. Developed business plan to secure non-profit and increased existing revenues from The University of Texas.

●Enhanced processes to expedite collection of payments for completed projects. Reduced turnaround time from 120 to 60 days.

●Continually developed construction manager at risk (CMAR) and competitive sealed proposal (CSP) contracting methods, increasing bonding limit by 5X.

THE UNIVERSITY OF TEXAS AT AUSTIN, Austin, TX 2016–2023

Interim Assistant Director (2022–2023) Team Lead (2017–2022)

Led through change following significant reorganization. Gained accountability for campus cost centers, charter school, IT, engineering, and repair and replacement functions. Provided leadership, expertise, and strategic guidance to teams of up to 22 project managers throughout planning, design, construction, and renovations for new athletics, student union, housing, and dining, Dell Medical Centers, Austin State Hospital, and medical and nursing school buildings. Interfaced between client and project team of architects, engineers, consultants, contractors, vendors, and other professionals. Identified and prioritized profit centers within portfolio to drive revenue growth. Oversaw all insurance risk of up to $10M for natural disasters. Reconciled line items, issuance of contracts and work orders, and conducted fiscal validation of ongoing work. Aligned staff operations with local, state, and federal policies and clients.

●Crafted project assignment system to rank projects based on risk, complexity, and dollar amount.

●Identified inefficiencies in accounting team’s financial management process and implemented system to reclaim and redirect lost funds to clients. Created capabilities for project teams to access and strategically utilize resources, reinvesting $1M of recovered funds into additional projects.

oUltimately contributed to sustained employment and financial stability throughout pandemic.

●Formulated construction constructability report for COVID-19 safety, ensuring business continuity despite unprecedented challenges. Distributed laptops and rolled out hybrid work model and satellite office to support virtual work. Retained team members and endured minor delays from external contractors.

●Launched retreats, creating opportunities for stakeholders from each department to convene and align with university’s strategic plan. Fostered communication and engagement between clients and university.

●Instilled philosophy of smart work ethic. Elevated efficiency and accuracy by prioritizing projects and creating core hours from 9 am to 3 pm, which was unheard of within education sector across TX.

●Established system to review client capital project requests daily, reducing conversion lead time from 11 to 6 days. Realized increased customer satisfaction from 53% to 87%.

●Recognized opportunity to capitalize on underutilized state-funded training, offering up to $9K per trainee. Initiated cohort to leverage unused credits and won leadership buy-in to develop online model to provide cost-free certifications. Positioned 7 individuals to receive certifications valued at $63K within 6 months.

Senior Project Manager (2016–2017)

Oversaw scheduling, budgeting, and scope management of cutting-edge construction projects spanning laboratories and technical facilities for the School of Engineering. Implemented liaison model to provide specialized attention to engineering clients and optimize project outcomes. Drew upon leadership skills and ability to effectively manage teams to deliver projects on time and within budget. Served on co-compliance, job order contracts, and architect and engineer selection committees, ensuring regulatory compliance, efficient project procurement and execution, and effective RFP process management.

D.A. DODD LLC, INDIANAPOLIS/LAFAYETTE, IN 2015–2016

Operations Director

Drove new business development to establish central Indiana division for mechanical contractors. Supervised planning, design, construction, budgeting, and maintenance while navigating unionized environment. Launched college internship program for engineers and construction managers, cultivating robust recruitment pipeline. Owned training and development of teams. Opened service division to generate revenue stream for lagging capital construction period.

IVY TECH COMMUNITY COLLEGE, Lafayette, IN 2012–2015

Executive Director Of Facilities

Spearheaded initiatives to ensure physical infrastructure that supported college's mission, educational goals, and operational objectives. Controlled budget, security, master planning, facility services, maintenance, construction, fixed assets, and fleet vehicles and equipment for 9 campuses.

●Calculated accurate room capacity to position university for significant increase of state revenue that increased student funding to $35 per student. Utilized ratio of gross-to-assignable square footage to secure 3% to 5% capital funding.

●Authored successful grant proposal providing university with 30,000 sq ft facility, as well as 2 additional campuses.

●Championed 100& self-sustainable facility at the Craig Porter Center, first in the state.

Additional experience includes Senior Project Manager / Contract Analyst at Purdue University.

EDUCATION

Liberty University; Lynchburg, VA

Doctor of Organizational Leadership (expected completion 2024)

Western Governors University, Indianapolis, IN

Master of Business Administration / Strategy and Management

Ball State University, Muncie, IN

Bachelor of Science / Industry and Construction

CERTIFICATIONS, AFFILIATIONS, AND TECHNICAL PROFICIENCIES

Certified Educational Facilities Professional – Association of Higher Education Facilities Officers

Six Sigma Master Black Belt – Villanova University

Project Manager Professional – Purdue University

Facilities Manager Professional – International Facility Management Association

Common Law Construction and Uniform Commercial Code – Duquesne University

Collegiate Management Institution Level II – National Association of University and College Business Officers

Mentor – National Alliance on Mental Illness (2018–Present)

Advisor – Dell Children’s Cancer Survivorship Clinic (2017–Present)

Technical: Tableau Cognos Workday PeopleSoft Bluebeam Procore Primavera Sage Meridian EDMS Define Google Workplace MS Office



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