435-***-****

Karleigh Cochrane

**** * ***** ***** **., Sout84405

Karleigh Cochrane 1332 E South Weber Dr., South Weber, Utah, United States, 84405

435-***-****

ad3po9@r.postjobfree.com

Highly motivated and experienced customer service professional with a proven record of accomplishment of exceeding customer expectations. Skilled in effectively addressing customer inquiries and concerns, providing exceptional service, and maintaining strong client relationships. Excellent communication and problem-solving abilities, along with a strong ability to multitask in fast-paced environments. Demonstrated ability to work collaboratively with team members to achieve organizational goals. I seek a challenging position in customer service to utilize my skills and contribute to the organization's continued success.

Professional Experience

Wendy's September 2022 - December 2023Crew member

Handled opening and closing shift duties, and ensured store safety and cleanliness at all points

Trained new hires on SOPs, and distributed employee handbooks

Oversee cleaning and maintenance procedures

Address and resolve customer concerns in keeping with restaurant policies

Ensured safe food storage and preparation

Operated commercial deep fryers, ovens, and other kitchen equipment

Assisted with restaurant [open, close, and regular maintenance] procedures

Accurately package meals and process customer payments

Address and answer client questions about food freshness and availability

Helped cashiers take payments and process orders

Measured and prepared raw food ingredients

Shell August 2019 - August 2022Cashier

Processed cash and credit card transactions accurately and quickly, maintaining an elevated level of accuracy in cash drawer reconciliation.

Provided exceptional customer service, greeting, and assisting customers, addressing their inquiries and concerns in a professional and friendly manner.

Maintained a clean and organized workstation, ensuring a professional and inviting atmosphere for customers.

Efficiently stocked merchandise, monitored inventory levels, and performed price checks to ensure product availability and accuracy.

Collaborated with team members to ensure smooth and efficient operations, including assisting with opening, and closing procedures and cash handling responsibilities.

Education

August 2021 - May 2024Northridge, Layton, UT

Volunteered as a tutor for fellow students struggling with math and science subjects, providing personalized assistance and helping them grasp difficult concepts. This experience enhanced my communication and teaching skills and my own understanding of the material.

Completed a rigorous and demanding high school curriculum with a focus on STEM subjects, took advanced courses in mathematics, physics, and computer science to develop a solid foundation in quantitative analysis and problem-solving skills.

cosmetology in cosmetology January 2024 - PresentOgden Tech., Ogden, UT

Participated in numerous workshops and seminars focused on advanced hair cutting and styling techniques, keeping pace with emerging trends in the industry. Actively engaged in professional development opportunities to sharpen skills and stay updated with the latest styling tools and products.

Collaborated with fellow cosmetology students to create and execute creative hair and makeup looks for various events, including fashion shows and photoshoots. Developed effective communication and teamwork skills, ensuring seamless collaboration with clients to achieve their desired looks.

Key Skills

Costumer service

adaptability

open communication

Active listening

Patience

Problem solving

Good attitude

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