Customer Service Tennis Instructor
Resume:
Kelly C. Davidson
Apt #* Venice, FL 34293
*********@*****.***
EXPERIENCE
Crows Nest, Venice FL — Lead Hostess
January 2018 - PRESENT
As lead hostess I maintained high standards of customer service during high volume, fast paced operations. On a daily basis I created a positive environment to communicate between management, coworkers and guests. It was my responsibility to train new employees for the Host position, coordinate reservation scheduling, assist with inventory and stocking, delegate extra tasks when scheduled duties were completed and resolve complaints promptly and professionally.
Tennis Instructor, Venice FL — Private Coach
1989 - Present
While I was a Tennis Instructor at Bollettieri Academy from 1989-1990, I taught adults and children. It was my duty to prepare players with stroke technique, court etiquette, mental and physical endurance. After leaving the Academy I have taught private tennis lessons ever since. I built loyal clientele through friendly interactions and consistent positive leadership. It is my responsibility to organize class sizes from 1-10 students and keep accurate and up to date data on my clients skills. I plan and modify techniques based on my clients abilities as well as promote a safe, positive, and competitive environment.
K.C.’s Body Elite, Chandler, AZ — Owner/Fitness Instructor
1990 - 1994
While operating my business as a fitness instructor it was my duty to help my clients adopt healthier routines and lifestyles. This meant using assessments to gauge their health condition to formulate personalized health goals and establishing workout plans. I supported my clients by positively motivating and educating them. A key part of my job was listening attentively to my clients to provide the best workout plans possible.
EDUCATION
University of Alabama, Tuscaloosa, AL — Bachelor’s in Communications
August 1985 - August 1989
SKILLS
Customer service (10+yrs) including receptionist and retails sales.
Excel (less than 1 yr).
Leadership experience (10+yrs).
Excellent time management
Reliable
Organized
References
Karley Ward 941-***-**** Manager
Charlie Abruzzo 516-***-**** Landlord/Friend
Sheila Weinstock 508-***-**** Previous Manager
Todd Picariello 201-***-**** Friend
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