CLIFTA FRIZZELL

Anaheim, CA *****

714-***-****

ad3pni@r.postjobfree.com

Professional Profile:

Enthusiastic and highly motivated Customer Support Specialist with over 20 years’ experience and seeking a career opportunity where I can utilize my combined experience and skills to provide exceptional customer service. Dedicated and tactful with significant knowledge and experience in solving problems and passionate about supporting others. Aiming to gain full-time employment with a stable and progressive company that will allow for professional growth and career development.

Core Skills & Strengths:

Strong Work Ethic

Time Management

Team Player

Detail Oriented

Organized

Cheerful and energetic

Exceptional Customer Service

Diplomatic

Multitasker

Flexible

Integrity

Adaptable

Professional Experience:

TEMPS Inc

CSR Oct 2020 – Present

Responsibilities include making outbound calls to prospective clients

Invited members of the public to car shows to give their opinions on test models of automobiles

Resolved client inquiries and complaints as needed

Performed other administrative duties as assigned.

MediaStratX

Phone Sales Rep May 2019 – Apr 2020

Responsibilities included making outbound calls to prospective clients

Scheduled qualified appointments and educated clients on products and services

Resolved client inquiries and complaints as needed

Maintained records of client contact information

Performed other administrative duties as assigned

Lake Elsinore Unified School District

Para-Educator Oct 2005 – May 2014

Assisted instructional personnel with the development and presentation of learning materials and instructional exercises

Tutored students individually or in small groups to reinforce and follow-up learning activity

Monitored and assisted in administration of student testing and scored tests as directed

Overseen and supervised students during classroom activities, on campus/play fields, in library and on field trips

Assisted in the development of a variety of instructional materials

Maintained student records, attendance and files; provided and ensured appropriate discipline in the absence of the teacher

Operated a variety of instructional media, office machines and equipment

Assisted in supervising, analyzing, demonstrating and explaining basic skills, knowledge and strategies in formal sports and fundamentals of body movement

Maintained a safe and appropriate learning environment

Wal-Mart

Cashier Feb 2003 – Oct 2005

Smiled and greeted customers as they entered and exited the store

Provided exceptional customer service and thanked the customers for their business

Accurately rung up, totaled customer merchandise, and handled cash and credit card payments

Kept designated work areas clean and maintained

Returned unwanted merchandise to the appropriate store areas

Assisted other associates as needed throughout the day

Education: Additional Proficiencies:

Westminster High School

HS Diploma, Graduated

Billing

Sales

Computer proficient

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