Jesse Leasure

Arlington, VA 571-***-**** ad3pmo@r.postjobfree.com linkedin.com/in/jesseleasure/

SUMMARY

Account Manager with three years of professional work experience in providing client solutions, customer service, and understanding project data. Built and maintained client relationships to ensure a consistent cadence with program managers on present and upcoming requirements to best streamline business needs in federal spaces, such as DOJ, DOD, and DHS. Excellent communication skills and works well with leadership as well as all other levels within the organization. Network building, organization, and attention to detail EDUCATION

Bachelor of Business Administration (BBA) in Marketing December 2019 Radford University, Radford, VA

CERTIFICATIONS

• Certified Scrum Master, Scrum Alliance® Inc.

SKILLS

• Strong intrapersonal skills; Excellent written and verbal communication; High learning aptitude

• Business development oriented

• Solutions driven

• Ability to consistently operate at a fast pace

• Proficiency in Microsoft Office (Word, PowerPoint, Excel)

• Excellent networking, customer service and client liaison

• Efficient time-management. Multi-tasking, organizational and prioritization skills WORK EXPERIENCE

Deloitte, Government & Public Services – Defense, Security & Justice Sector, Rosslyn, VA March 2023 – Present Client Account Manager – Specialist

• Work directly with account leadership and core leadership subaccount teams on the US Department of Army, and the Office of the Secretary of Defense accounts. Combined accounts composed of 1,700+ Deloitte practitioners.

• Enable efficient client delivery and excellence through pipeline tracking through Jupiter (Salesforce CRM platform), analyzing book of business financial data, and aiding in deal reviews

• Optimize internal support for leadership by planning logistics and facilitating All Hands Meetings, Bi-Monthly Manager cohorts, an Army NextUp initiative, Account Onboarding, and Power Selling to the U.S. Army account for our Partners, Principals and Managing Directors

• Assist the lead Client Account Manager with qualitative account planning with the three key leaders for the Army account

• Constructed a performance-based Due Diligence slide deck for evaluating tier one, tier two, and tier three level Senior Managers

• Co-lead a peer cohort for the DS&J, Commercial, and US India Client Account Manager Specialists within Deloitte to discuss best practices, critical thinking, and networking throughout the Firm Apex Systems, Falls Church, VA February 2022 – November 2022 Federal Account Manager/ Recruiter

• Ability to source talent by utilizing the company’s CRM, job boards and referrals

• Proficiency of sales development life cycle and worked closely with the Delivery team by screening candidates to see if they are qualified and vetted for potential roles

• Confident in the areas of negotiation and pushback with hiring managers

• Built contractor relationships through preparation of interviews, contractor relation check ins, and casual events

• Developed a strong understanding of DoD Infrastructure and Application and how to find candidates who work in these separate spaces

• Scheduled, hosted and lead Microsoft Teams meetings with Directors, Program Managers, and Hiring Managers

• Engaging in Business relationships with new and existing clients for supplemental staffing or long-term consulting engagements in the fields of Information Technology, Business Applications, and Telecommunications Quad M Tech, Manassas, VA November 2021 – February 2022 Cyber Security Account Manager

• Comprehension of MSP experiences with managed services and cybersecurity infrastructures

• Optimization of service efficiency, account management productivity, and client engagement

• Attentive towards services, such as outsourced IT, cybersecurity, cyber protection, and training, Microsoft office 365 cloud solutions, and vCIO quarterly business review services